Tenstars vs Get Satisfaction
Struggling to choose between Tenstars and Get Satisfaction? Both products offer unique advantages, making it a tough decision.
Tenstars is a Business & Commerce solution with tags like reviews, analytics, reporting, customer-feedback.
It boasts features such as Review collection and consolidation from over 100 sources, Customizable review widgets and badges, Sentiment analysis and text analytics on reviews, Review response tools, Customizable analytics and reporting, Integration with popular CRM and helpdesk tools and pros including Saves time by automating review collection, Provides insights into customer sentiment, Enables businesses to easily respond to reviews, Customizable analytics and reports, Helps improve online reputation.
On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.
Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Tenstars
Tenstars is a customer feedback and review management software that helps businesses collect, analyze, and respond to customer reviews across various platforms. It consolidates reviews from over 100 sources to provide insights through customized analytics and reporting.
Categories:
Tenstars Features
- Review collection and consolidation from over 100 sources
- Customizable review widgets and badges
- Sentiment analysis and text analytics on reviews
- Review response tools
- Customizable analytics and reporting
- Integration with popular CRM and helpdesk tools
Pricing
- Free
- Subscription-Based
Pros
Cons
Get Satisfaction
Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.
Categories:
Get Satisfaction Features
- Knowledge base
- Community forums
- Analytics and reporting
- Mobile app
- Integration with social media
- Ticketing system
- Feedback collection
Pricing
- Freemium
- Subscription-Based