Forms.id vs Get Satisfaction

Struggling to choose between Forms.id and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

Forms.id is a Business & Commerce solution with tags like form-builder, survey-builder, quiz-builder, online-forms, custom-forms.

It boasts features such as Drag-and-drop form builder, Wide range of question and field types, Customizable form designs, Integrations with popular apps, Real-time form responses, Data export and analytics, Conditional logic and branching, Mobile-responsive forms, Team collaboration features, White-label options and pros including Intuitive and user-friendly interface, Extensive customization options, Robust integration capabilities, Detailed form analytics and reporting, Affordable pricing options.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

Feature	Forms.id	Get Satisfaction
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Forms.id

Description: Forms.id is an online form builder that allows users to easily create customized forms, surveys, quizzes, and more. It includes drag-and-drop functionality, various question and field types, and integrations with other popular apps.

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Key Features Comparison

Forms.id Features

• Drag-and-drop form builder
• Wide range of question and field types
• Customizable form designs
• Integrations with popular apps
• Real-time form responses
• Data export and analytics
• Conditional logic and branching
• Mobile-responsive forms
• Team collaboration features
• White-label options

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Pros & Cons Analysis

Forms.id

Pros

• Intuitive and user-friendly interface
• Extensive customization options
• Robust integration capabilities
• Detailed form analytics and reporting
• Affordable pricing options

Cons

• Limited free plan features
• Some advanced features may require a higher-tier plan
• Limited customer support options in lower-tier plans
• Potential learning curve for non-technical users

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Pricing Comparison

Forms.id

• Free
• Freemium
• Subscription-Based

Get Satisfaction

• Freemium
• Subscription-Based