ImproveLoop vs Get Satisfaction

Struggling to choose between ImproveLoop and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

ImproveLoop is a Business & Commerce solution with tags like survey, analytics, feedback.

It boasts features such as Create targeted customer surveys, Analyze feedback trends, Integrate with project management tools, Collaborate across teams and pros including Easy to create and send surveys, Powerful analytics and reporting, Integration with popular tools, Improves collaboration and communication.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

Feature	ImproveLoop	Get Satisfaction
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

ImproveLoop

Description: ImproveLoop is a customer feedback and product analytics software designed to help product teams collect, analyze and act on customer feedback. It allows you to create targeted customer surveys, analyze feedback trends, integrate with project tools, and collaborate across teams.

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Key Features Comparison

ImproveLoop Features

• Create targeted customer surveys
• Analyze feedback trends
• Integrate with project management tools
• Collaborate across teams

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Pros & Cons Analysis

ImproveLoop

Pros

• Easy to create and send surveys
• Powerful analytics and reporting
• Integration with popular tools
• Improves collaboration and communication

Cons

• Can be complex for non-technical users
• Limited customization options
• Additional costs for advanced features
• Steep learning curve

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Pricing Comparison

ImproveLoop

• Freemium
• Subscription-Based

Get Satisfaction

• Freemium
• Subscription-Based