Joinly

Joinly

Joinly is a customer data platform and marketing automation tool that helps businesses consolidate customer data, build unified profiles, and create personalized omnichannel campaigns. It offers segmentation, predictive analytics, workflow automation, and other features to optimi
Joinly image
cdp segmentation analytics automation omnichannel

Joinly: Customer Data Platform and Marketing Automation Tool

Joinly helps businesses consolidate customer data, build unified profiles, and create personalized omnichannel campaigns with features like segmentation, predictive analytics, workflow automation.

What is Joinly?

Joinly is a comprehensive customer data platform (CDP) and marketing automation solution designed to help businesses consolidate customer data from disparate sources, gain actionable insights into customer behavior and preferences, and orchestrate personalized omnichannel marketing campaigns.

Key features and benefits of Joinly include:

  • Unified Customer Profiles - Build a single source of truth by integrating data from your CRM, web analytics, POS system, email platform, and more. Eliminate data silos and create 360-degree views of each customer.
  • Segmentation and Predictive Analytics - Leverage data to identify behavioral patterns, create highly targeted segments, and predict future needs or actions so you can provide hyper personalized experiences.
  • Workflow Automation - Visually map out intricate multi-channel customer journeys and trigger personalized messages or offers when a contact reaches a certain workflow stage.
  • Testing and Optimization - A/B test campaign elements like subject lines, content, send times, and more to continually improve performance.
  • Cross-Channel Orchestration - Manage email, mobile push, SMS, direct mail, call center and more from one unified platform to orchestrate seamless customer experiences.
  • Attribution Reporting - Track and analyze the customer journey across channels to see which marketing efforts are driving results so you can optimize spend.

With features designed for both business users and technical users, Joinly enables cross-functional collaboration across sales, marketing, and analytics teams. It consolidates all the tools you need for unified customer intelligence in one system of insight.

Joinly Features

Features

  1. Unified customer profiles
  2. Omnichannel marketing
  3. Predictive analytics
  4. Segmentation
  5. Workflow automation
  6. Personalization
  7. Reporting and analytics
  8. Integrations
  9. Customizable dashboards

Pricing

  • Subscription-Based

Pros

Consolidates data into unified profiles

Automates workflows and campaigns

Offers predictive analytics

Integrates with other software

Easy to use and customize

Good support

Cons

Can be pricey for small businesses

Initial setup takes some time

Mobile app needs improvement

Lacks some advanced marketing automation features


The Best Joinly Alternatives

Top Business & Commerce and Marketing Automation and other similar apps like Joinly


Discord icon

Discord

Discord is a widely used communication platform that provides a combination of voice, video, and text chat features. Initially created for gamers, Discord has grown to become a versatile and inclusive platform used by diverse communities, including gamers, hobbyists, study groups, and professional teams. It offers a user-friendly interface that...
Discord image
Kosmi icon

Kosmi

Kosmi is a free and open-source virtual workspace manager software for Windows and Linux operating systems. It provides users the ability to create multiple virtual desktops to better organize their applications and windows.With Kosmi, users can group their work into separate desktops - for example, one for communication apps, another...
Kosmi image
UserVoice icon

UserVoice

UserVoice is a popular customer feedback and helpdesk software designed to help companies connect with their customers. It includes several key features:Idea forums - Customers can submit feature requests and ideas for improving your products. Other customers can vote on ideas.Helpdesk - Manage customer support tickets from inquiry to resolution....
UserVoice image
UserEcho icon

UserEcho

UserEcho is a customizable customer feedback and helpdesk software designed to help companies connect with users and customers. Some key features of UserEcho include:Idea Management - Users can submit ideas and suggestions, vote and comment on others' ideas. Companies can manage and respond to ideas.Feedback Forums - Public forums for...
UserEcho image
Fider icon

Fider

Fider is an open source customer feedback and feature management tool. It allows companies to organize and prioritize customer ideas and feedback. Fider helps product teams build products that customers love.With Fider, companies can collect and organize customer requests for improvements, new features, and bug reports. Customers can upvote items...
Fider image
Featurebase icon

Featurebase

Featurebase is a feature management and experimentation platform designed to help product teams build, target, and measure product features effectively. With Featurebase, you can:Deploy features to specific user segments for A/B testing and roll out features gradually.Control feature releases through targeting based on attributes like user properties, geographic location, or...
Featurebase image
Guilded icon

Guilded

Guilded is a relatively new platform launched in 2017 that aims to provide gamers with a comprehensive set of tools for building communities and coordinating team activities. Some key features of Guilded include:Voice, text, and video chat optimized for low latency gamingGuided schedules, calendars, and announcements to organize game nights...
Guilded image
UseResponse icon

UseResponse

UseResponse is a cloud-based customer service software designed to help support teams deliver exceptional customer experiences. Here are some key capabilities of UseResponse:Omnichannel Support - Support customers across multiple channels like email, live chat, social media, in-app messaging from one unified agent desktop.Ticket Management - Streamlines ticket assignment, prioritization, collaboration...
UseResponse image
Nolt icon

Nolt

Nolt is an open-source web application for managing user feedback and feature requests. It provides a simple interface where users can submit ideas or requests for new features, improvements, or bug fixes. Other community members can then upvote those submissions to show support.Product and development teams can use Nolt to...
Nolt image
Get Satisfaction icon

Get Satisfaction

Get Satisfaction is a customer engagement and experience platform designed to help companies build better relationships with their customers. It allows brands to have conversations with customers right on their website, mobile app or social media channels.Some key features of Get Satisfaction include:Public customer community - Customers can ask questions,...
Get Satisfaction image
Productboard icon

Productboard

Productboard is a cloud-based product management software designed to help teams manage product roadmaps efficiently. It consolidates user feedback, prioritizes features, and facilitates product decision making, all within a single visual interface.Key features of Productboard include:Idea management - Collect feature requests and feedback from customers, stakeholders etc. Group similar suggestions...
Productboard image
Videolify icon

Videolify

Videolify is an intuitive yet powerful video creation and editing suite aimed at online marketers, social media managers, and small business owners who need to create professional social media videos, ads, explainer videos, video courses, and more to promote their business online.It provides access to a wide library of professionally...
Videolify image
Feedback by Pixelic icon

Feedback by Pixelic

Feedback by Pixelic is a feature-rich customer feedback software designed to help businesses collect, analyze and take action on customer feedback. It includes the following key features:NPS Surveys - Send customizable Net Promoter Score surveys via email and SMS to measure customer satisfaction and loyalty.In-App Surveys - Embed feedback forms...