Joinly: Customer Data Platform and Marketing Automation Tool
Joinly helps businesses consolidate customer data, build unified profiles, and create personalized omnichannel campaigns with features like segmentation, predictive analytics, workflow automation.
What is Joinly?
Joinly is a comprehensive customer data platform (CDP) and marketing automation solution designed to help businesses consolidate customer data from disparate sources, gain actionable insights into customer behavior and preferences, and orchestrate personalized omnichannel marketing campaigns.
Key features and benefits of Joinly include:
- Unified Customer Profiles - Build a single source of truth by integrating data from your CRM, web analytics, POS system, email platform, and more. Eliminate data silos and create 360-degree views of each customer.
- Segmentation and Predictive Analytics - Leverage data to identify behavioral patterns, create highly targeted segments, and predict future needs or actions so you can provide hyper personalized experiences.
- Workflow Automation - Visually map out intricate multi-channel customer journeys and trigger personalized messages or offers when a contact reaches a certain workflow stage.
- Testing and Optimization - A/B test campaign elements like subject lines, content, send times, and more to continually improve performance.
- Cross-Channel Orchestration - Manage email, mobile push, SMS, direct mail, call center and more from one unified platform to orchestrate seamless customer experiences.
- Attribution Reporting - Track and analyze the customer journey across channels to see which marketing efforts are driving results so you can optimize spend.
With features designed for both business users and technical users, Joinly enables cross-functional collaboration across sales, marketing, and analytics teams. It consolidates all the tools you need for unified customer intelligence in one system of insight.