Feedback by Pixelic: Collect & Act on Customer Feedback
Feedback by Pixelic is a customer feedback software that allows businesses to collect, analyze and act on customer feedback. It provides features like NPS surveys, in-app surveys, feedback widgets, analytics, and integration with popular apps.
What is Feedback by Pixelic?
Feedback by Pixelic is a feature-rich customer feedback software designed to help businesses collect, analyze and take action on customer feedback. It includes the following key features:
- NPS Surveys - Send customizable Net Promoter Score surveys via email and SMS to measure customer satisfaction and loyalty.
- In-App Surveys - Embed feedback forms and surveys directly into web and mobile apps to gather contextual customer insights.
- Feedback Widgets - Install feedback buttons and widgets on a website to allow customers to leave reviews, suggestions and report issues.
- Powerful Analytics - Analyze feedback data through custom dashboards, filters and reports to uncover trends and opportunities.
- Integrations - Connect to popular tools like Zendesk, Slack, Google Sheets etc. to streamline your workflow.
- Custom Branding - Apply your own branding to surveys and feedback forms to match them to your business.
- Multi-channel Support - Gather feedback across web, email, SMS, in-app forms etc. for complete visibility.
- Automation - Set up workflows to automatically notify staff or customers when feedback is received.
Overall, Feedback by Pixelic is an easy-to-use platform for listening, analyzing and acting on customer feedback to drive growth and improvement.