Feedback by Pixelic
Feedback by Pixelic is a customer feedback software that allows businesses to collect, analyze and act on customer feedback. It provides features like NPS surveys, in-app surveys, feedback widgets, analytics, and integration with popular apps.
Feedback by Pixelic: Collect & Act on Customer Feedback
Feedback by Pixelic is a customer feedback software that allows businesses to collect, analyze and act on customer feedback. It provides features like NPS surveys, in-app surveys, feedback widgets, analytics, and integration with popular apps.
What is Feedback by Pixelic?
Feedback by Pixelic is a feature-rich customer feedback software designed to help businesses collect, analyze and take action on customer feedback. It includes the following key features:
- NPS Surveys - Send customizable Net Promoter Score surveys via email and SMS to measure customer satisfaction and loyalty.
- In-App Surveys - Embed feedback forms and surveys directly into web and mobile apps to gather contextual customer insights.
- Feedback Widgets - Install feedback buttons and widgets on a website to allow customers to leave reviews, suggestions and report issues.
- Powerful Analytics - Analyze feedback data through custom dashboards, filters and reports to uncover trends and opportunities.
- Integrations - Connect to popular tools like Zendesk, Slack, Google Sheets etc. to streamline your workflow.
- Custom Branding - Apply your own branding to surveys and feedback forms to match them to your business.
- Multi-channel Support - Gather feedback across web, email, SMS, in-app forms etc. for complete visibility.
- Automation - Set up workflows to automatically notify staff or customers when feedback is received.
Overall, Feedback by Pixelic is an easy-to-use platform for listening, analyzing and acting on customer feedback to drive growth and improvement.
Feedback by Pixelic Features
Features
- NPS surveys
- In-app surveys
- Feedback widgets
- Analytics
- Integration with popular apps
Pricing
- Freemium
- Subscription-Based
Pros
Easy to set up and use
Good selection of survey and feedback collection tools
Useful analytics and reporting
Integrates with many apps and services
Cons
Can get expensive for larger businesses
Mobile app needs some improvement
Advanced features require higher pricing tier
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