Upinion vs Get Satisfaction

Struggling to choose between Upinion and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

Upinion is a Business & Commerce solution with tags like feedback, survey, analytics, polls, questionnaires, nps.

It boasts features such as Intuitive drag-and-drop survey builder, Pre-made templates for different survey types, Real-time analytics and reports, Anonymous and private feedback options, Custom branding and themes, Multi-language support, Survey distribution via email, web link, QR code, etc, Integrations with CRM, email marketing, and other tools and pros including Easy to create and customize surveys, Good variety of question types, Useful analytics and reporting, Anonymous feedback helps get honest responses, Good value for money.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Upinion

Upinion

Upinion is a feedback and survey software that allows organizations to easily create engaging surveys, polls, and NPS questionnaires to gather customer and employee feedback. It has an intuitive drag-and-drop survey builder and provides real-time analytics and reports.

Categories:
feedback survey analytics polls questionnaires nps

Upinion Features

  1. Intuitive drag-and-drop survey builder
  2. Pre-made templates for different survey types
  3. Real-time analytics and reports
  4. Anonymous and private feedback options
  5. Custom branding and themes
  6. Multi-language support
  7. Survey distribution via email, web link, QR code, etc
  8. Integrations with CRM, email marketing, and other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to create and customize surveys

Good variety of question types

Useful analytics and reporting

Anonymous feedback helps get honest responses

Good value for money

Cons

Limited free plan options

Mobile app could be better

Advanced features require higher pricing tier

Email survey delivery could be improved


Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support