Upinion vs Get Satisfaction

Struggling to choose between Upinion and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

Upinion is a Business & Commerce solution with tags like feedback, survey, analytics, polls, questionnaires, nps.

It boasts features such as Intuitive drag-and-drop survey builder, Pre-made templates for different survey types, Real-time analytics and reports, Anonymous and private feedback options, Custom branding and themes, Multi-language support, Survey distribution via email, web link, QR code, etc, Integrations with CRM, email marketing, and other tools and pros including Easy to create and customize surveys, Good variety of question types, Useful analytics and reporting, Anonymous feedback helps get honest responses, Good value for money.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

Feature	Upinion	Get Satisfaction
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Upinion

Description: Upinion is a feedback and survey software that allows organizations to easily create engaging surveys, polls, and NPS questionnaires to gather customer and employee feedback. It has an intuitive drag-and-drop survey builder and provides real-time analytics and reports.

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Key Features Comparison

Upinion Features

• Intuitive drag-and-drop survey builder
• Pre-made templates for different survey types
• Real-time analytics and reports
• Anonymous and private feedback options
• Custom branding and themes
• Multi-language support
• Survey distribution via email, web link, QR code, etc
• Integrations with CRM, email marketing, and other tools

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Pros & Cons Analysis

Upinion

Pros

• Easy to create and customize surveys
• Good variety of question types
• Useful analytics and reporting
• Anonymous feedback helps get honest responses
• Good value for money

Cons

• Limited free plan options
• Mobile app could be better
• Advanced features require higher pricing tier
• Email survey delivery could be improved

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Pricing Comparison

Upinion

• Freemium
• Subscription-Based

Get Satisfaction

• Freemium
• Subscription-Based