Trakdesk

Trakdesk

Trakdesk is a cloud-based project management and team collaboration software. It provides features like task management, time tracking, resource planning, file sharing, messaging, and more to help teams plan, organize and complete projects efficiently.
Trakdesk image
task-management time-tracking resource-planning file-sharing messaging project-management

Trakdesk: Cloud-Based Project Management & Team Collaboration Software

Trakdesk offers a comprehensive set of tools for managing projects, teams, and tasks in one place, enabling efficient collaboration and task completion.

What is Trakdesk?

Trakdesk is a cloud-based project management and collaboration software designed for agile teams. It provides a variety of features to help plan, organize, track and manage work across projects and teams.

Key features of Trakdesk include:

  • Task management with customizable workflows to break down projects into manageable tasks and subtasks
  • Time tracking to record time spent on tasks for better time management and billing
  • Interactive gantt charts for visual scheduling and resource planning
  • File management with unlimited cloud storage for central access to project documents
  • Messaging and activity feeds for team communication and visibility
  • Customizable reports and dashboards to monitor project health
  • Role-based permissions for access control
  • API and integration capabilities with other tools

Trakdesk works on both desktop and mobile devices, making it easy to access projects and collaborate on the go. With its intuitive interface, collaboration features, and customizability, Trakdesk is a great solution for technology and engineering teams that want an effective way to plan and execute on projects.

Trakdesk Features

Features

  1. Task management
  2. Time tracking
  3. Resource planning
  4. File sharing
  5. Messaging
  6. Project planning and organization

Pricing

  • Subscription-Based

Pros

Intuitive and user-friendly interface

Comprehensive project management features

Collaboration and communication tools

Mobile app for on-the-go access

Cons

Limited customization options

Reporting features could be more robust

Steep learning curve for some users


The Best Trakdesk Alternatives

Top Business & Commerce and Project Management and other similar apps like Trakdesk


OsTicket icon

OsTicket

osTicket is an open-source support ticket system used by companies to track, prioritize, and solve customer support requests. It provides an email-based help desk system that replaces traditional email support.Key features of osTicket include:Email ticket management - Customers can submit tickets via email which become support requests in the system.Staff...
OsTicket image
Zendesk icon

Zendesk

Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve customer...
Zendesk image
Freshdesk icon

Freshdesk

Freshdesk is a cloud-based customer support software designed to help businesses provide seamless, exceptional customer service across multiple channels. Here are some key features of Freshdesk:Ticketing System - Helps teams manage customer queries efficiently. Comes with advanced automation and routing capabilities.Knowledge Base - Allows you to create a self-serve knowledge...
Freshdesk image
UserVoice icon

UserVoice

UserVoice is a popular customer feedback and helpdesk software designed to help companies connect with their customers. It includes several key features:Idea forums - Customers can submit feature requests and ideas for improving your products. Other customers can vote on ideas.Helpdesk - Manage customer support tickets from inquiry to resolution....
UserVoice image
Corteza Service Cloud icon

Corteza Service Cloud

Corteza Service Cloud is an open-source low-code platform that enables rapid development of business applications for companies of all sizes. It provides a visual composer and automation tools to build full-featured solutions without the need for coding expertise.With Corteza, you can quickly build applications for managing data records, workflows and...
Corteza Service Cloud image
ProProfs Help Desk icon

ProProfs Help Desk

ProProfs Help Desk is a robust yet affordable customer service software designed for small and large businesses alike. It allows companies to efficiently manage customer support tickets, self-service knowledge base, and customer satisfaction surveys all from one centralized platform.Key features of ProProfs Help Desk include:Intuitive multi-channel ticketing system to manage...
ProProfs Help Desk image
Help Scout icon

Help Scout

Help Scout is a popular customer service software designed for small and medium businesses. It provides a suite of features to help support teams manage customer conversations across multiple channels.Some key features of Help Scout include:Shared mailboxes - Agents can collaborate on a single, shared inboxTicketing system - Customers can...
Help Scout image
LiveAgent icon

LiveAgent

LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop.Key...
LiveAgent image
UseResponse icon

UseResponse

UseResponse is a cloud-based customer service software designed to help support teams deliver exceptional customer experiences. Here are some key capabilities of UseResponse:Omnichannel Support - Support customers across multiple channels like email, live chat, social media, in-app messaging from one unified agent desktop.Ticket Management - Streamlines ticket assignment, prioritization, collaboration...
UseResponse image
Get Satisfaction icon

Get Satisfaction

Get Satisfaction is a customer engagement and experience platform designed to help companies build better relationships with their customers. It allows brands to have conversations with customers right on their website, mobile app or social media channels.Some key features of Get Satisfaction include:Public customer community - Customers can ask questions,...
Get Satisfaction image
HelpCrunch icon

HelpCrunch

HelpCrunch is a cloud-based customer service software designed for small and medium businesses. It allows companies to manage all customer conversations from one help desk platform.Key features of HelpCrunch include:Shared team inboxes - Manage multiple support inboxes from different channels like email, live chat, Twitter, Facebook etc. under one help...
HelpCrunch image