Bornevia vs Get Satisfaction

Struggling to choose between Bornevia and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

Bornevia is a Business & Commerce solution with tags like opensource, workflow, business-process, automation, integration, customizable, lightweight.

It boasts features such as Workflow management, Business process modeling, Process automation, Process optimization, Customizable and lightweight, Open source and pros including Free and open source, Highly customizable, Strong community support, Integrates well with other systems, Actively developed and maintained.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Bornevia

Bornevia

Bornevia is an open-source workflow management and business process software. It provides tools to model, automate, manage, and optimize business processes. Bornevia is lightweight, customizable, and integrates well with other systems.

Categories:
opensource workflow business-process automation integration customizable lightweight

Bornevia Features

  1. Workflow management
  2. Business process modeling
  3. Process automation
  4. Process optimization
  5. Customizable and lightweight
  6. Open source

Pricing

  • Open Source
  • Free

Pros

Free and open source

Highly customizable

Strong community support

Integrates well with other systems

Actively developed and maintained

Cons

Steep learning curve

Limited native mobile app support

Not as feature rich as commercial alternatives


Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support