Typeform vs Get Satisfaction

Struggling to choose between Typeform and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

Typeform is a Online Services solution with tags like surveys, forms, questionnaires, data-collection.

It boasts features such as Drag-and-drop form builder, Customizable themes and templates, Logic jumps and conditional questions, Image choices and photo uploads, Multiple question types (text, multiple choice, rating, etc.), Real-time response analytics and reports, Integration with other apps via API, Collaboration tools and pros including Intuitive and easy to use interface, Great for creating conversational, interactive forms, Powerful analytics and reporting, Good variety of customization options, Integrates with many popular apps.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

Feature	Typeform	Get Satisfaction
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

Typeform

Description: Typeform is an online survey and form building application that allows users to create engaging, conversational forms and surveys. It provides an intuitive drag-and-drop interface to build forms with features like logic jumps, image choices, and more to capture better data.

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Key Features Comparison

Typeform Features

• Drag-and-drop form builder
• Customizable themes and templates
• Logic jumps and conditional questions
• Image choices and photo uploads
• Multiple question types (text, multiple choice, rating, etc.)
• Real-time response analytics and reports
• Integration with other apps via API
• Collaboration tools

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Pros & Cons Analysis

Typeform

Pros

• Intuitive and easy to use interface
• Great for creating conversational, interactive forms
• Powerful analytics and reporting
• Good variety of customization options
• Integrates with many popular apps

Cons

• Limited free plan options
• Can get expensive for more advanced features
• Formatting options not as robust as some competitors
• No offline form/survey creation option

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Pricing Comparison

Typeform

• Freemium
• Subscription-Based

Get Satisfaction

• Freemium
• Subscription-Based