Survey Exchange vs Get Satisfaction

Struggling to choose between Survey Exchange and Get Satisfaction? Both products offer unique advantages, making it a tough decision.

Survey Exchange is a Business & Commerce solution with tags like survey, feedback, analytics.

It boasts features such as Customizable survey templates, Advanced survey logic, Question randomization, Quota management, Survey distribution & sharing, Real-time results and analytics, Custom branding, Multi-language support, Survey automation, API access, Integrations with popular services and pros including User-friendly interface, Powerful and advanced features, Robust analytics and reporting, Flexible pricing options, Great customer support, Integration capabilities, Mobile-friendly surveys.

On the other hand, Get Satisfaction is a Online Services product tagged with customer-service, feedback, community.

Its standout features include Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection, and it shines with pros like Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

Feature	Survey Exchange	Get Satisfaction
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Survey Exchange

Description: Survey Exchange is an online survey software that allows users to create, distribute, and analyze surveys. It provides customizable templates, advanced logic features, and integrates with popular services. Target audiences can be set up for accurate distribution.

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Key Features Comparison

Survey Exchange Features

• Customizable survey templates
• Advanced survey logic
• Question randomization
• Quota management
• Survey distribution & sharing
• Real-time results and analytics
• Custom branding
• Multi-language support
• Survey automation
• API access
• Integrations with popular services

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Pros & Cons Analysis

Survey Exchange

Pros

• User-friendly interface
• Powerful and advanced features
• Robust analytics and reporting
• Flexible pricing options
• Great customer support
• Integration capabilities
• Mobile-friendly surveys

Cons

• Steep learning curve for advanced features
• Limitations with free plan
• No offline survey option
• Lack of some advanced statistical analysis features

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Pricing Comparison

Survey Exchange

• Freemium
• Subscription-Based

Get Satisfaction

• Freemium
• Subscription-Based