Feature Upvote vs UserVoice

Struggling to choose between Feature Upvote and UserVoice? Both products offer unique advantages, making it a tough decision.

Feature Upvote is a Business & Commerce solution with tags like customer-feedback, roadmapping, feature-requests, product-management.

It boasts features such as Collect customer feature requests and feedback, Allow customers to upvote feature requests, Prioritize roadmap based on customer feedback, Integrate with various platforms (Trello, Jira, GitHub, etc.), Customizable product roadmap and feature board, User management and permissions, Analytics and reporting and pros including Gives customers a voice in product development, Helps product teams focus on high-impact features, Integrates with popular project management tools, Provides valuable insights into customer needs, Customizable to fit different workflows.

On the other hand, UserVoice is a Business & Commerce product tagged with feedback, helpdesk, analytics.

Its standout features include Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests, and it shines with pros like Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Feature Upvote

Feature Upvote

Feature Upvote is a customer feedback and roadmapping software that allows users to suggest features, vote on feature requests, and allow product teams to prioritize their roadmap based on customer feedback.

Categories:
customer-feedback roadmapping feature-requests product-management

Feature Upvote Features

  1. Collect customer feature requests and feedback
  2. Allow customers to upvote feature requests
  3. Prioritize roadmap based on customer feedback
  4. Integrate with various platforms (Trello, Jira, GitHub, etc.)
  5. Customizable product roadmap and feature board
  6. User management and permissions
  7. Analytics and reporting

Pricing

  • Freemium
  • Subscription-Based

Pros

Gives customers a voice in product development

Helps product teams focus on high-impact features

Integrates with popular project management tools

Provides valuable insights into customer needs

Customizable to fit different workflows

Cons

Limited free plan with restricted features

Can be complex to set up and configure

Pricing may be higher for larger organizations

Requires active customer engagement to be effective


UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially