Feedback Lite vs Survicate

Struggling to choose between Feedback Lite and Survicate? Both products offer unique advantages, making it a tough decision.

Feedback Lite is a Business & Commerce solution with tags like reviews, feedback, customer-service, analytics.

It boasts features such as Collect customer feedback via email surveys, Analyze feedback data to identify key trends, Manage customer interactions from a central dashboard, Lightweight and easy to use interface, Integrates with popular apps like Slack and Zendesk, Customizable survey templates, Real-time feedback monitoring and pros including Simple and intuitive interface, Affordable pricing, Quick setup, Good for small businesses.

On the other hand, Survicate is a Online Services product tagged with survey, feedback, analytics, reporting, customer-insights.

Its standout features include Drag & drop survey builder, 150+ survey templates, Distribution via email, web links, QR codes, Real-time analytics dashboard, Custom reporting, Integrations with apps like Slack, Zapier, Team collaboration, Custom branding, and it shines with pros like Intuitive interface, Robust analytics and reporting, Easy distribution options, Good value for money, Great customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Feedback Lite

Feedback Lite

Feedback Lite is a lightweight customer feedback software designed for small businesses. It allows collecting customer reviews, analyzing feedback data to uncover insights, and managing customer interactions from a single dashboard. The tool is easy to set up and use without much technical know-how.

Categories:
reviews feedback customer-service analytics

Feedback Lite Features

  1. Collect customer feedback via email surveys
  2. Analyze feedback data to identify key trends
  3. Manage customer interactions from a central dashboard
  4. Lightweight and easy to use interface
  5. Integrates with popular apps like Slack and Zendesk
  6. Customizable survey templates
  7. Real-time feedback monitoring

Pricing

  • Freemium
  • Subscription-Based

Pros

Simple and intuitive interface

Affordable pricing

Quick setup

Good for small businesses

Cons

Limited features compared to advanced tools

Less customization options

Basic analytics and reporting


Survicate

Survicate

Survicate is an online survey and feedback software that allows users to create surveys, polls, NPS surveys, and feedback forms to gather customer insights. It provides easy drag and drop survey building, distribution via email and web links, and real-time analytics and reporting.

Categories:
survey feedback analytics reporting customer-insights

Survicate Features

  1. Drag & drop survey builder
  2. 150+ survey templates
  3. Distribution via email, web links, QR codes
  4. Real-time analytics dashboard
  5. Custom reporting
  6. Integrations with apps like Slack, Zapier
  7. Team collaboration
  8. Custom branding

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Robust analytics and reporting

Easy distribution options

Good value for money

Great customer support

Cons

Can be pricey for larger teams

Limited logic options in survey builder

No offline survey option

No API access