FEEDBACKdeck vs UserVoice

Struggling to choose between FEEDBACKdeck and UserVoice? Both products offer unique advantages, making it a tough decision.

FEEDBACKdeck is a Ai Tools & Services solution with tags like user-testing, prototyping, user-experience.

It boasts features such as Create interactive prototypes, Recruit test participants, Facilitate remote user tests, Record test sessions, Analyze test results, Generate actionable insights and pros including Easy to create prototypes, Built-in recruitment tools, Support for remote testing, Session recording and analytics, Visual reporting.

On the other hand, UserVoice is a Business & Commerce product tagged with feedback, helpdesk, analytics.

Its standout features include Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests, and it shines with pros like Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

Feature	FEEDBACKdeck	UserVoice
Overall Score	N/A	N/A
Primary Category	Ai Tools & Services	Business & Commerce

Product Overview

FEEDBACKdeck

Description: FEEDBACKdeck is a user research and usability testing software that allows you to easily create prototypes, conduct remote user tests, analyze feedback, and generate actionable insights. It provides tools to create interactive prototypes, recruit test participants, facilitate remote tests, record sessions, analyze results, and share findings.

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Key Features Comparison

FEEDBACKdeck Features

• Create interactive prototypes
• Recruit test participants
• Facilitate remote user tests
• Record test sessions
• Analyze test results
• Generate actionable insights

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

Pros & Cons Analysis

FEEDBACKdeck

Pros

• Easy to create prototypes
• Built-in recruitment tools
• Support for remote testing
• Session recording and analytics
• Visual reporting

Cons

• Steep learning curve
• Limited integrations
• No support for moderated tests
• Can be pricey for small teams

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

Pricing Comparison

FEEDBACKdeck

• Subscription-Based

UserVoice

• Freemium
• Subscription-Based