FeedbackRig vs LimeSurvey

Struggling to choose between FeedbackRig and LimeSurvey? Both products offer unique advantages, making it a tough decision.

FeedbackRig is a Business & Commerce solution with tags like reviews, feedback, sentiment-analysis, surveys.

It boasts features such as Centralized feedback collection, Review monitoring, Review response automation, Review analytics, Review display, Targeted review requests, Multi-channel review collection (Email, SMS, Web, Mobile) and pros including Easy to set up and use, Customizable review forms, Powerful analytics and reporting, Helps improve customer satisfaction, Allows targeted outreach to detractors.

On the other hand, LimeSurvey is a Online Services product tagged with survey, questionnaire, data-collection, open-source.

Its standout features include Questionnaire building with drag & drop interface, Support for different question types like single-choice, multiple-choice, arrays, matrices, etc, Skip logic and branching, Multiple language support, Customizable themes, Data export in multiple formats like CSV, Excel, SPSS, etc, Statistics and graphs for data analysis, Access control and permissions, Email notifications and reminders, and it shines with pros like Free and open source, Powerful and flexible survey building, Good documentation and active community support, Self-hosted - data stays with you, Feature-rich even in free version.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

FeedbackRig

FeedbackRig

FeedbackRig is a feedback and review management software that allows businesses to collect customer reviews across various touchpoints. It helps centralize feedback collection, analyze sentiment, identify trends, and enable targeted outreach campaigns.

Categories:
reviews feedback sentiment-analysis surveys

FeedbackRig Features

  1. Centralized feedback collection
  2. Review monitoring
  3. Review response automation
  4. Review analytics
  5. Review display
  6. Targeted review requests
  7. Multi-channel review collection (Email, SMS, Web, Mobile)

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Customizable review forms

Powerful analytics and reporting

Helps improve customer satisfaction

Allows targeted outreach to detractors

Cons

Can be pricey for small businesses

Lacks some advanced features like NPS scoring

Review display limited to website, no integration with social media


LimeSurvey

LimeSurvey

LimeSurvey is an open source online survey tool for building and publishing online surveys. It allows users to create simple to advanced surveys, add logic like branching, distribute via links, and analyze response data.

Categories:
survey questionnaire data-collection open-source

LimeSurvey Features

  1. Questionnaire building with drag & drop interface
  2. Support for different question types like single-choice, multiple-choice, arrays, matrices, etc
  3. Skip logic and branching
  4. Multiple language support
  5. Customizable themes
  6. Data export in multiple formats like CSV, Excel, SPSS, etc
  7. Statistics and graphs for data analysis
  8. Access control and permissions
  9. Email notifications and reminders

Pricing

  • Open Source
  • Freemium
  • Subscription-Based

Pros

Free and open source

Powerful and flexible survey building

Good documentation and active community support

Self-hosted - data stays with you

Feature-rich even in free version

Cons

Steep learning curve

Setting up and managing surveys requires technical skills

Limited free version lacks some advanced features

No native mobile app