FeetPort vs Kickserv

Struggling to choose between FeetPort and Kickserv? Both products offer unique advantages, making it a tough decision.

FeetPort is a Business & Commerce solution with tags like productivity, tracking, keylogging.

It boasts features such as Captures screenshots of employee computer activity, Logs keystrokes, websites visited, and documents accessed, Provides managers with insights into employee productivity, Generates reports on employee activity and pros including Helps managers monitor and improve employee productivity, Deters employee misuse of company resources, Provides detailed data on employee activities.

On the other hand, Kickserv is a Business & Commerce product tagged with ticket-management, knowledge-base, live-chat.

Its standout features include Ticket management, Knowledge base, Live chat, Open API, Email piping, Canned responses, SLA policies, Help desk reports, and it shines with pros like Free and open source, Easy to set up and use, Good basic feature set, Integrates with many apps, Self-hosted.

Feature	FeetPort	Kickserv
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

FeetPort

Description: FeetPort is a software that helps track employee activity on company computers. It captures screenshots, logs keystrokes, websites visited, and documents accessed to give managers insights into employee productivity.

Kickserv

Description: Kickserv is an open-source customer support software designed for small businesses. It provides ticket management, knowledge base, and live chat features to help companies support their customers.

Key Features Comparison

FeetPort Features

• Captures screenshots of employee computer activity
• Logs keystrokes, websites visited, and documents accessed
• Provides managers with insights into employee productivity
• Generates reports on employee activity

Kickserv Features

• Ticket management
• Knowledge base
• Live chat
• Open API
• Email piping
• Canned responses
• SLA policies
• Help desk reports

Pros & Cons Analysis

FeetPort

Pros

• Helps managers monitor and improve employee productivity
• Deters employee misuse of company resources
• Provides detailed data on employee activities

Cons

• Raises privacy concerns for employees
• Can create a culture of mistrust between employees and management
• Requires careful implementation to avoid legal issues

Kickserv

Pros

• Free and open source
• Easy to set up and use
• Good basic feature set
• Integrates with many apps
• Self-hosted

Cons

• Limited customization
• No advanced reporting
• No phone support
• Limited user roles and permissions

Pricing Comparison

FeetPort

• Subscription-Based

Kickserv

• Open Source