Fider vs UserReport

Struggling to choose between Fider and UserReport? Both products offer unique advantages, making it a tough decision.

Fider is a Business & Commerce solution with tags like feedback, roadmap, upvoting, comments, satisfaction-scores.

It boasts features such as Collect customer feedback and feature requests, Upvoting and commenting on ideas, Satisfaction scores and NPS, Public roadmap, Multi-language support, Open API, SSO integration, Slack notifications and pros including Open source and free for unlimited users, Easy to set up and use, Engages users through voting and discussions, Prioritizes feedback transparently, Integrates with various tools.

On the other hand, UserReport is a Business & Commerce product tagged with user-research, feedback, surveys, nps, session-recordings.

Its standout features include User Feedback Capture, Session Recording, NPS Surveys, Consolidated User Data, Reporting and Analytics, and it shines with pros like Comprehensive user research and feedback platform, Ability to capture feedback through multiple channels, Consolidated user data for easy analysis, Customizable surveys and feedback forms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Fider

Fider

Fider is an open source customer feedback tool. It helps companies collect and organize customer feedback and feature requests. It includes features like upvoting, commenting, satisfaction scores, and roadmap tracking.

Categories:
Business & Commerce Customer Feedback
feedback roadmap upvoting comments satisfaction-scores

Fider Features

  1. Collect customer feedback and feature requests
  2. Upvoting and commenting on ideas
  3. Satisfaction scores and NPS
  4. Public roadmap
  5. Multi-language support
  6. Open API
  7. SSO integration
  8. Slack notifications

Pricing

  • Open Source
  • Freemium

Pros

Open source and free for unlimited users

Easy to set up and use

Engages users through voting and discussions

Prioritizes feedback transparently

Integrates with various tools

Cons

Less features than paid alternatives

Limited customization options

No advanced analytics

UserReport

UserReport

UserReport is a user research and feedback software that allows product teams to capture feedback from users through surveys, NPS scores, session recordings, and more. It consolidates all user data in one platform for easy analysis.

Categories:
Business & Commerce User Research
user-research feedback surveys nps session-recordings

UserReport Features

  1. User Feedback Capture
  2. Session Recording
  3. NPS Surveys
  4. Consolidated User Data
  5. Reporting and Analytics

Pricing

  • Subscription-Based

Pros

Comprehensive user research and feedback platform

Ability to capture feedback through multiple channels

Consolidated user data for easy analysis

Customizable surveys and feedback forms

Cons

Can be expensive for smaller teams

Limited integration options with other tools

Learning curve for setting up and configuring the platform