Fieldax - Field Service Management vs Kickserv

Struggling to choose between Fieldax - Field Service Management and Kickserv? Both products offer unique advantages, making it a tough decision.

Fieldax - Field Service Management is a Business & Commerce solution with tags like field-service, work-order-management, job-scheduling, route-optimization, inventory-management, technician-management, invoicing.

It boasts features such as Cloud-based field service management software, Scheduling jobs and managing field teams, Asset and inventory tracking, Invoicing and billing, Route optimization, Customizable forms and checklists, Mobile access for technicians, Real-time reporting and pros including Comprehensive field service management solution, Cloud-based for easy access and scalability, Mobile functionality for field technicians, Customizable to fit specific business needs, Streamlines operations and improves efficiency.

On the other hand, Kickserv is a Business & Commerce product tagged with ticket-management, knowledge-base, live-chat.

Its standout features include Ticket management, Knowledge base, Live chat, Open API, Email piping, Canned responses, SLA policies, Help desk reports, and it shines with pros like Free and open source, Easy to set up and use, Good basic feature set, Integrates with many apps, Self-hosted.

Feature	Fieldax - Field Service Management	Kickserv
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Fieldax - Field Service Management

Description: Fieldax is a cloud-based field service management software designed to help field service companies schedule jobs, manage teams and field staff, track assets and inventory, and invoice customers. It includes route optimization, customizable forms and checklists, mobile access for technicians, and real-time reporting.

Kickserv

Description: Kickserv is an open-source customer support software designed for small businesses. It provides ticket management, knowledge base, and live chat features to help companies support their customers.

Key Features Comparison

Fieldax - Field Service Management Features

• Cloud-based field service management software
• Scheduling jobs and managing field teams
• Asset and inventory tracking
• Invoicing and billing
• Route optimization
• Customizable forms and checklists
• Mobile access for technicians
• Real-time reporting

Kickserv Features

• Ticket management
• Knowledge base
• Live chat
• Open API
• Email piping
• Canned responses
• SLA policies
• Help desk reports

Pros & Cons Analysis

Fieldax - Field Service Management

Pros

• Comprehensive field service management solution
• Cloud-based for easy access and scalability
• Mobile functionality for field technicians
• Customizable to fit specific business needs
• Streamlines operations and improves efficiency

Cons

• Pricing may be expensive for smaller businesses
• Learning curve for users unfamiliar with the system
• Limited integration options with other software

Kickserv

Pros

• Free and open source
• Easy to set up and use
• Good basic feature set
• Integrates with many apps
• Self-hosted

Cons

• Limited customization
• No advanced reporting
• No phone support
• Limited user roles and permissions

Pricing Comparison

Fieldax - Field Service Management

• Subscription-Based

Kickserv

• Open Source