Futuramo Visual Tickets vs Pivotal Tracker
Struggling to choose between Futuramo Visual Tickets and Pivotal Tracker? Both products offer unique advantages, making it a tough decision.
Futuramo Visual Tickets is a Business & Commerce solution with tags like help-desk, customer-service, ticket-tracking.
It boasts features such as Visual ticket management, SLA and escalation rules, Real-time notifications, Custom ticket workflows, Ticket automation, Task management, Reporting and analytics, Integrations, Multi-channel support, Role-based access control, Multilingual support and pros including Intuitive visual interface, Customizable workflows, SLA and escalation management, Real-time notifications, Task management, Reporting and analytics, Integration capabilities, Multilingual support.
On the other hand, Pivotal Tracker is a Development product tagged with agile, project-management, task-tracking, iteration-planning, velocity-tracking.
Its standout features include Project management, Task management, Iteration planning, Story estimation, Velocity tracking, Burndown charts, Team collaboration, and it shines with pros like Intuitive interface, Real-time collaboration, Robust API, Integrations with GitHub, Slack, etc, Free for unlimited public projects.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Futuramo Visual Tickets
Futuramo Visual Tickets is a help desk and customer service software that allows companies to track, prioritize, and solve customer support tickets. It provides an intuitive visual interface to manage the ticket workflow.
Categories:
Futuramo Visual Tickets Features
- Visual ticket management
- SLA and escalation rules
- Real-time notifications
- Custom ticket workflows
- Ticket automation
- Task management
- Reporting and analytics
- Integrations
- Multi-channel support
- Role-based access control
- Multilingual support
Pricing
- Subscription-Based
Pros
Cons
Pivotal Tracker
Pivotal Tracker is an agile project management tool that allows software development teams to plan, prioritize and track work through an interactive interface. It utilizes concepts like stories, iterations, points and velocity to help teams work quickly and efficiently.
Categories:
Pivotal Tracker Features
- Project management
- Task management
- Iteration planning
- Story estimation
- Velocity tracking
- Burndown charts
- Team collaboration
Pricing
- Freemium
- Subscription-Based