Futuramo Visual Tickets vs Pivotal Tracker

Struggling to choose between Futuramo Visual Tickets and Pivotal Tracker? Both products offer unique advantages, making it a tough decision.

Futuramo Visual Tickets is a Business & Commerce solution with tags like help-desk, customer-service, ticket-tracking.

It boasts features such as Visual ticket management, SLA and escalation rules, Real-time notifications, Custom ticket workflows, Ticket automation, Task management, Reporting and analytics, Integrations, Multi-channel support, Role-based access control, Multilingual support and pros including Intuitive visual interface, Customizable workflows, SLA and escalation management, Real-time notifications, Task management, Reporting and analytics, Integration capabilities, Multilingual support.

On the other hand, Pivotal Tracker is a Development product tagged with agile, project-management, task-tracking, iteration-planning, velocity-tracking.

Its standout features include Project management, Task management, Iteration planning, Story estimation, Velocity tracking, Burndown charts, Team collaboration, and it shines with pros like Intuitive interface, Real-time collaboration, Robust API, Integrations with GitHub, Slack, etc, Free for unlimited public projects.

Feature	Futuramo Visual Tickets	Pivotal Tracker
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Development

Product Overview

Futuramo Visual Tickets

Description: Futuramo Visual Tickets is a help desk and customer service software that allows companies to track, prioritize, and solve customer support tickets. It provides an intuitive visual interface to manage the ticket workflow.

Pivotal Tracker

Description: Pivotal Tracker is an agile project management tool that allows software development teams to plan, prioritize and track work through an interactive interface. It utilizes concepts like stories, iterations, points and velocity to help teams work quickly and efficiently.

Key Features Comparison

Futuramo Visual Tickets Features

• Visual ticket management
• SLA and escalation rules
• Real-time notifications
• Custom ticket workflows
• Ticket automation
• Task management
• Reporting and analytics
• Integrations
• Multi-channel support
• Role-based access control
• Multilingual support

Pivotal Tracker Features

• Project management
• Task management
• Iteration planning
• Story estimation
• Velocity tracking
• Burndown charts
• Team collaboration

Pros & Cons Analysis

Futuramo Visual Tickets

Pros

• Intuitive visual interface
• Customizable workflows
• SLA and escalation management
• Real-time notifications
• Task management
• Reporting and analytics
• Integration capabilities
• Multilingual support

Cons

• Can be complex for smaller teams
• Mobile app has limited functionality
• Setup and customization requires some learning

Pivotal Tracker

Pros

• Intuitive interface
• Real-time collaboration
• Robust API
• Integrations with GitHub, Slack, etc
• Free for unlimited public projects

Cons

• Can be pricey for private projects
• Limited customization options
• No time tracking
• No resource management

Pricing Comparison

Futuramo Visual Tickets

• Subscription-Based

Pivotal Tracker

• Freemium
• Subscription-Based