What is Futuramo Visual Tickets?
Futuramo Visual Tickets is a customer service and help desk software solution designed to help companies provide excellent support to their customers. It allows businesses to track, prioritize, assign, and solve customer queries, issues, and requests efficiently.
Key features of Futuramo Visual Tickets include:
- Visual ticket board to view and manage tickets
- SLA and priority management of tickets
- Ticket assignment and collaboration between agents
- Knowledge base to document solutions
- Customer self-service portal
- Ticketing workflows customization
- Multiple communication channels (email, web, API)
- Reporting and analytics
- Integrations with popular apps like Slack, Zendesk
Futuramo Visual Tickets provides an intuitive interface and powerful features to streamline customer support operations. Its visual ticket board gives a unified view of all tickets and allows prioritizing high-value tasks. With robust customization options, it can adapt to the unique needs of any support team. The software aims to help companies deliver excellent customer experiences.