Pivotal Tracker vs Futuramo Visual Tickets
Struggling to choose between Pivotal Tracker and Futuramo Visual Tickets? Both products offer unique advantages, making it a tough decision.
Pivotal Tracker is a Development solution with tags like agile, project-management, task-tracking, iteration-planning, velocity-tracking.
It boasts features such as Project management, Task management, Iteration planning, Story estimation, Velocity tracking, Burndown charts, Team collaboration and pros including Intuitive interface, Real-time collaboration, Robust API, Integrations with GitHub, Slack, etc, Free for unlimited public projects.
On the other hand, Futuramo Visual Tickets is a Business & Commerce product tagged with help-desk, customer-service, ticket-tracking.
Its standout features include Visual ticket management, SLA and escalation rules, Real-time notifications, Custom ticket workflows, Ticket automation, Task management, Reporting and analytics, Integrations, Multi-channel support, Role-based access control, Multilingual support, and it shines with pros like Intuitive visual interface, Customizable workflows, SLA and escalation management, Real-time notifications, Task management, Reporting and analytics, Integration capabilities, Multilingual support.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Pivotal Tracker
Pivotal Tracker is an agile project management tool that allows software development teams to plan, prioritize and track work through an interactive interface. It utilizes concepts like stories, iterations, points and velocity to help teams work quickly and efficiently.
Categories:
Pivotal Tracker Features
- Project management
- Task management
- Iteration planning
- Story estimation
- Velocity tracking
- Burndown charts
- Team collaboration
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Futuramo Visual Tickets
Futuramo Visual Tickets is a help desk and customer service software that allows companies to track, prioritize, and solve customer support tickets. It provides an intuitive visual interface to manage the ticket workflow.
Categories:
Futuramo Visual Tickets Features
- Visual ticket management
- SLA and escalation rules
- Real-time notifications
- Custom ticket workflows
- Ticket automation
- Task management
- Reporting and analytics
- Integrations
- Multi-channel support
- Role-based access control
- Multilingual support
Pricing
- Subscription-Based