Pivotal Tracker vs Futuramo Visual Tickets

Struggling to choose between Pivotal Tracker and Futuramo Visual Tickets? Both products offer unique advantages, making it a tough decision.

Pivotal Tracker is a Development solution with tags like agile, project-management, task-tracking, iteration-planning, velocity-tracking.

It boasts features such as Project management, Task management, Iteration planning, Story estimation, Velocity tracking, Burndown charts, Team collaboration and pros including Intuitive interface, Real-time collaboration, Robust API, Integrations with GitHub, Slack, etc, Free for unlimited public projects.

On the other hand, Futuramo Visual Tickets is a Business & Commerce product tagged with help-desk, customer-service, ticket-tracking.

Its standout features include Visual ticket management, SLA and escalation rules, Real-time notifications, Custom ticket workflows, Ticket automation, Task management, Reporting and analytics, Integrations, Multi-channel support, Role-based access control, Multilingual support, and it shines with pros like Intuitive visual interface, Customizable workflows, SLA and escalation management, Real-time notifications, Task management, Reporting and analytics, Integration capabilities, Multilingual support.

Feature	Pivotal Tracker	Futuramo Visual Tickets
Overall Score	N/A	N/A
Primary Category	Development	Business & Commerce

Product Overview

Pivotal Tracker

Description: Pivotal Tracker is an agile project management tool that allows software development teams to plan, prioritize and track work through an interactive interface. It utilizes concepts like stories, iterations, points and velocity to help teams work quickly and efficiently.

Futuramo Visual Tickets

Description: Futuramo Visual Tickets is a help desk and customer service software that allows companies to track, prioritize, and solve customer support tickets. It provides an intuitive visual interface to manage the ticket workflow.

Key Features Comparison

Pivotal Tracker Features

• Project management
• Task management
• Iteration planning
• Story estimation
• Velocity tracking
• Burndown charts
• Team collaboration

Futuramo Visual Tickets Features

• Visual ticket management
• SLA and escalation rules
• Real-time notifications
• Custom ticket workflows
• Ticket automation
• Task management
• Reporting and analytics
• Integrations
• Multi-channel support
• Role-based access control
• Multilingual support

Pros & Cons Analysis

Pivotal Tracker

Pros

• Intuitive interface
• Real-time collaboration
• Robust API
• Integrations with GitHub, Slack, etc
• Free for unlimited public projects

Cons

• Can be pricey for private projects
• Limited customization options
• No time tracking
• No resource management

Futuramo Visual Tickets

Pros

• Intuitive visual interface
• Customizable workflows
• SLA and escalation management
• Real-time notifications
• Task management
• Reporting and analytics
• Integration capabilities
• Multilingual support

Cons

• Can be complex for smaller teams
• Mobile app has limited functionality
• Setup and customization requires some learning

Pricing Comparison

Pivotal Tracker

• Freemium
• Subscription-Based

Futuramo Visual Tickets

• Subscription-Based