Futuramo Visual Tickets vs Taiga.io

Struggling to choose between Futuramo Visual Tickets and Taiga.io? Both products offer unique advantages, making it a tough decision.

Futuramo Visual Tickets is a Business & Commerce solution with tags like help-desk, customer-service, ticket-tracking.

It boasts features such as Visual ticket management, SLA and escalation rules, Real-time notifications, Custom ticket workflows, Ticket automation, Task management, Reporting and analytics, Integrations, Multi-channel support, Role-based access control, Multilingual support and pros including Intuitive visual interface, Customizable workflows, SLA and escalation management, Real-time notifications, Task management, Reporting and analytics, Integration capabilities, Multilingual support.

On the other hand, Taiga.io is a Development product tagged with agile, kanban, project-management, open-source.

Its standout features include Kanban boards, Backlogs, Wikis, Issue tracking, Code integration, Customizable workflows, and it shines with pros like Open source and free, Intuitive UI, Great for agile development, Integrates with GitHub, GitLab, Bitbucket, Customizable workflows.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Futuramo Visual Tickets

Futuramo Visual Tickets

Futuramo Visual Tickets is a help desk and customer service software that allows companies to track, prioritize, and solve customer support tickets. It provides an intuitive visual interface to manage the ticket workflow.

Categories:
Business & Commerce Customer Service & Support
help-desk customer-service ticket-tracking

Futuramo Visual Tickets Features

  1. Visual ticket management
  2. SLA and escalation rules
  3. Real-time notifications
  4. Custom ticket workflows
  5. Ticket automation
  6. Task management
  7. Reporting and analytics
  8. Integrations
  9. Multi-channel support
  10. Role-based access control
  11. Multilingual support

Pricing

  • Subscription-Based

Pros

Intuitive visual interface

Customizable workflows

SLA and escalation management

Real-time notifications

Task management

Reporting and analytics

Integration capabilities

Multilingual support

Cons

Can be complex for smaller teams

Mobile app has limited functionality

Setup and customization requires some learning

Taiga.io

Taiga.io

Taiga.io is an open-source project management platform for agile developers. It offers kanban boards, backlogs, bug tracking, wikis and other tools to help developers plan and organize their projects.

Categories:
Development Project Management
agile kanban project-management open-source

Taiga.io Features

  1. Kanban boards
  2. Backlogs
  3. Wikis
  4. Issue tracking
  5. Code integration
  6. Customizable workflows

Pricing

  • Freemium
  • Subscription-Based

Pros

Open source and free

Intuitive UI

Great for agile development

Integrates with GitHub, GitLab, Bitbucket

Customizable workflows

Cons

Limited free plan

Can be complex for non-developers

Not ideal for large enterprises

Lacks some PM features like resource management