Get Satisfaction vs Element Form

Struggling to choose between Get Satisfaction and Element Form? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Element Form is a Office & Productivity product tagged with form-builder, online-forms, surveys, drag-and-drop, multipage-forms, conditional-logic, integrations.

Its standout features include Drag-and-drop form builder interface, Multi-page forms, Conditional logic, Custom themes, Form analytics, Accept payments, File uploads, Integrations with other services, and it shines with pros like Free and open source, Easy to use, Good documentation, Active community support, Many integrations available, Self-hosted option available.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support


Element Form

Element Form

Element Form is an open-source form builder that allows users to create online forms and surveys easily with a drag-and-drop interface. It has features like multi-page forms, conditional logic, and integrations with other services.

Categories:
form-builder online-forms surveys drag-and-drop multipage-forms conditional-logic integrations

Element Form Features

  1. Drag-and-drop form builder interface
  2. Multi-page forms
  3. Conditional logic
  4. Custom themes
  5. Form analytics
  6. Accept payments
  7. File uploads
  8. Integrations with other services

Pricing

  • Open Source
  • Freemium
  • Subscription-Based

Pros

Free and open source

Easy to use

Good documentation

Active community support

Many integrations available

Self-hosted option available

Cons

Limited styling options

Lacks some advanced features

Hosted version has limits

Self-hosted requires technical skills