Get Satisfaction vs Element Form

Struggling to choose between Get Satisfaction and Element Form? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Element Form is a Office & Productivity product tagged with form-builder, online-forms, surveys, drag-and-drop, multipage-forms, conditional-logic, integrations.

Its standout features include Drag-and-drop form builder interface, Multi-page forms, Conditional logic, Custom themes, Form analytics, Accept payments, File uploads, Integrations with other services, and it shines with pros like Free and open source, Easy to use, Good documentation, Active community support, Many integrations available, Self-hosted option available.

Feature	Get Satisfaction	Element Form
Overall Score	N/A	N/A
Primary Category	Online Services	Office & Productivity

Product Overview

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Element Form

Description: Element Form is an open-source form builder that allows users to create online forms and surveys easily with a drag-and-drop interface. It has features like multi-page forms, conditional logic, and integrations with other services.

Key Features Comparison

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Element Form Features

• Drag-and-drop form builder interface
• Multi-page forms
• Conditional logic
• Custom themes
• Form analytics
• Accept payments
• File uploads
• Integrations with other services

Pros & Cons Analysis

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Element Form

Pros

• Free and open source
• Easy to use
• Good documentation
• Active community support
• Many integrations available
• Self-hosted option available

Cons

• Limited styling options
• Lacks some advanced features
• Hosted version has limits
• Self-hosted requires technical skills

Pricing Comparison

Get Satisfaction

• Freemium
• Subscription-Based

Element Form

• Open Source
• Freemium
• Subscription-Based