Get Satisfaction vs Forms.id

Struggling to choose between Get Satisfaction and Forms.id? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Forms.id is a Business & Commerce product tagged with form-builder, survey-builder, quiz-builder, online-forms, custom-forms.

Its standout features include Drag-and-drop form builder, Wide range of question and field types, Customizable form designs, Integrations with popular apps, Real-time form responses, Data export and analytics, Conditional logic and branching, Mobile-responsive forms, Team collaboration features, White-label options, and it shines with pros like Intuitive and user-friendly interface, Extensive customization options, Robust integration capabilities, Detailed form analytics and reporting, Affordable pricing options.

Feature	Get Satisfaction	Forms.id
Overall Score	N/A	N/A
Primary Category	Online Services	Business & Commerce

Product Overview

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Forms.id

Description: Forms.id is an online form builder that allows users to easily create customized forms, surveys, quizzes, and more. It includes drag-and-drop functionality, various question and field types, and integrations with other popular apps.

Key Features Comparison

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Forms.id Features

• Drag-and-drop form builder
• Wide range of question and field types
• Customizable form designs
• Integrations with popular apps
• Real-time form responses
• Data export and analytics
• Conditional logic and branching
• Mobile-responsive forms
• Team collaboration features
• White-label options

Pros & Cons Analysis

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Forms.id

Pros

• Intuitive and user-friendly interface
• Extensive customization options
• Robust integration capabilities
• Detailed form analytics and reporting
• Affordable pricing options

Cons

• Limited free plan features
• Some advanced features may require a higher-tier plan
• Limited customer support options in lower-tier plans
• Potential learning curve for non-technical users

Pricing Comparison

Get Satisfaction

• Freemium
• Subscription-Based

Forms.id

• Free
• Freemium
• Subscription-Based