Get Satisfaction vs Forms.id

Struggling to choose between Get Satisfaction and Forms.id? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Forms.id is a Business & Commerce product tagged with form-builder, survey-builder, quiz-builder, online-forms, custom-forms.

Its standout features include Drag-and-drop form builder, Wide range of question and field types, Customizable form designs, Integrations with popular apps, Real-time form responses, Data export and analytics, Conditional logic and branching, Mobile-responsive forms, Team collaboration features, White-label options, and it shines with pros like Intuitive and user-friendly interface, Extensive customization options, Robust integration capabilities, Detailed form analytics and reporting, Affordable pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support


Forms.id

Forms.id

Forms.id is an online form builder that allows users to easily create customized forms, surveys, quizzes, and more. It includes drag-and-drop functionality, various question and field types, and integrations with other popular apps.

Categories:
form-builder survey-builder quiz-builder online-forms custom-forms

Forms.id Features

  1. Drag-and-drop form builder
  2. Wide range of question and field types
  3. Customizable form designs
  4. Integrations with popular apps
  5. Real-time form responses
  6. Data export and analytics
  7. Conditional logic and branching
  8. Mobile-responsive forms
  9. Team collaboration features
  10. White-label options

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Intuitive and user-friendly interface

Extensive customization options

Robust integration capabilities

Detailed form analytics and reporting

Affordable pricing options

Cons

Limited free plan features

Some advanced features may require a higher-tier plan

Limited customer support options in lower-tier plans

Potential learning curve for non-technical users