Get Satisfaction vs Pollscape

Struggling to choose between Get Satisfaction and Pollscape? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Pollscape is a Online Services product tagged with polls, quizzes, surveys, analytics, results.

Its standout features include Customizable survey templates, Real-time analytics and reports, Ability to export results to Excel, PDF, etc, Custom branding and themes, Randomization of questions and answers, Skip logic and branching, Multiple survey distribution options (email, social media, website embed, etc), and it shines with pros like Intuitive drag and drop builder, Great for creating professional online surveys, Affordable pricing, Good selection of templates, Real-time analytics.

Feature	Get Satisfaction	Pollscape
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Pollscape

Description: Pollscape is an online survey and polling software that allows users to easily create polls, quizzes, and surveys. It includes customizable templates, real-time analytics, and the ability to export results.

Key Features Comparison

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Pollscape Features

• Customizable survey templates
• Real-time analytics and reports
• Ability to export results to Excel, PDF, etc
• Custom branding and themes
• Randomization of questions and answers
• Skip logic and branching
• Multiple survey distribution options (email, social media, website embed, etc)

Pros & Cons Analysis

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Pollscape

Pros

• Intuitive drag and drop builder
• Great for creating professional online surveys
• Affordable pricing
• Good selection of templates
• Real-time analytics

Cons

• Limited number of questions in free plan
• No offline survey option
• Less advanced features than some competitors

Pricing Comparison

Get Satisfaction

• Freemium
• Subscription-Based

Pollscape

• Freemium
• Subscription-Based