Get Satisfaction vs Sarshomar

Struggling to choose between Get Satisfaction and Sarshomar? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Sarshomar is a Office & Productivity product tagged with opensource, survey, form-builder, polls, draganddrop, themes, surveymonkey, typeform.

Its standout features include Drag-and-drop survey builder, Custom themes, Skip logic, Multiple question types, Data export, Email notifications, Multilingual support, and it shines with pros like Free and open source, Self-hosted option, Customizable and extensible, Active development community.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support


Sarshomar

Sarshomar

Sarshomar is an open-source alternative to commercial survey and form building software like SurveyMonkey or Typeform. It allows users to easily create online surveys, polls, and forms with drag-and-drop functionality and custom themes.

Categories:
opensource survey form-builder polls draganddrop themes surveymonkey typeform

Sarshomar Features

  1. Drag-and-drop survey builder
  2. Custom themes
  3. Skip logic
  4. Multiple question types
  5. Data export
  6. Email notifications
  7. Multilingual support

Pricing

  • Open Source
  • Self-Hosted

Pros

Free and open source

Self-hosted option

Customizable and extensible

Active development community

Cons

Steeper learning curve than some commercial options

Limited built-in analysis features

Less intuitive UI than some competitors