Get Satisfaction vs Sarshomar

Struggling to choose between Get Satisfaction and Sarshomar? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Sarshomar is a Office & Productivity product tagged with opensource, survey, form-builder, polls, draganddrop, themes, surveymonkey, typeform.

Its standout features include Drag-and-drop survey builder, Custom themes, Skip logic, Multiple question types, Data export, Email notifications, Multilingual support, and it shines with pros like Free and open source, Self-hosted option, Customizable and extensible, Active development community.

Feature	Get Satisfaction	Sarshomar
Overall Score	N/A	N/A
Primary Category	Online Services	Office & Productivity

Product Overview

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Sarshomar

Description: Sarshomar is an open-source alternative to commercial survey and form building software like SurveyMonkey or Typeform. It allows users to easily create online surveys, polls, and forms with drag-and-drop functionality and custom themes.

Key Features Comparison

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Sarshomar Features

• Drag-and-drop survey builder
• Custom themes
• Skip logic
• Multiple question types
• Data export
• Email notifications
• Multilingual support

Pros & Cons Analysis

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Sarshomar

Pros

• Free and open source
• Self-hosted option
• Customizable and extensible
• Active development community

Cons

• Steeper learning curve than some commercial options
• Limited built-in analysis features
• Less intuitive UI than some competitors

Pricing Comparison

Get Satisfaction

• Freemium
• Subscription-Based

Sarshomar

• Open Source
• Self-Hosted