Get Satisfaction vs Startquestion

Struggling to choose between Get Satisfaction and Startquestion? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Startquestion is a Online Services product tagged with survey, feedback, analytics.

Its standout features include Easy survey creation, Distribution tools, Analysis tools, Built-in question types, Logic, Randomization, Image choices, Skip logic, Marketing automation integrations, and it shines with pros like Intuitive interface, Customizable surveys, Real-time results, Affordable pricing, Good customer support.

Feature	Get Satisfaction	Startquestion
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Startquestion

Description: Startquestion is a cloud-based software that provides easy-to-use survey creation, distribution, and analysis tools. It allows users to quickly create professional online surveys, polls, and questionnaires and get them in front of respondents within minutes. Key features include built-in question types, logic, randomization, image choices, skip logic, and integrations with marketing automation platforms.

Key Features Comparison

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

Startquestion Features

• Easy survey creation
• Distribution tools
• Analysis tools
• Built-in question types
• Logic
• Randomization
• Image choices
• Skip logic
• Marketing automation integrations

Pros & Cons Analysis

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

Startquestion

Pros

• Intuitive interface
• Customizable surveys
• Real-time results
• Affordable pricing
• Good customer support

Cons

• Limited free plan
• No offline survey option
• Lacks advanced analytics
• Mobile app needs improvement

Pricing Comparison

Get Satisfaction

• Freemium
• Subscription-Based

Startquestion

• Freemium
• Subscription-Based