Get Satisfaction vs SurveySparrow

Struggling to choose between Get Satisfaction and SurveySparrow? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, SurveySparrow is a Online Services product tagged with survey, questionnaire, form-builder, data-collection, analytics.

Its standout features include Drag-and-drop survey builder, Customizable survey themes, Skip logic, Data analytics, Real-time response view, Logic branching, Custom branding, Multi-language support, and it shines with pros like Intuitive interface, Great customization options, Robust analytics, Good value for money, Great customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support


SurveySparrow

SurveySparrow

SurveySparrow is an online survey and questionnaire builder that allows users to create professional-looking surveys quickly and easily. It has a simple drag-and-drop interface, various customizable survey themes, skip logic, and data analytics features.

Categories:
survey questionnaire form-builder data-collection analytics

SurveySparrow Features

  1. Drag-and-drop survey builder
  2. Customizable survey themes
  3. Skip logic
  4. Data analytics
  5. Real-time response view
  6. Logic branching
  7. Custom branding
  8. Multi-language support

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Great customization options

Robust analytics

Good value for money

Great customer support

Cons

Can be pricey for large surveys

Advanced features require higher tier plans

No offline survey option