Get Satisfaction vs VoxPopuli

Struggling to choose between Get Satisfaction and VoxPopuli? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, VoxPopuli is a Education & Reference product tagged with polling, quizzes, word-clouds, audience-engagement.

Its standout features include Create live polls, Create quizzes, Create word clouds, Gather audience feedback, Increase audience engagement, and it shines with pros like Open-source, Free to use, Easy to set up, Real-time results, Customizable.

Feature	Get Satisfaction	VoxPopuli
Overall Score	N/A	N/A
Primary Category	Online Services	Education & Reference

Product Overview

Get Satisfaction

Description: Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

VoxPopuli

Description: VoxPopuli is an open-source alternative to Poll Everywhere for creating live polls, quizzes, and word clouds. It allows presenters to gather feedback and increase audience engagement.

Key Features Comparison

Get Satisfaction Features

• Knowledge base
• Community forums
• Analytics and reporting
• Mobile app
• Integration with social media
• Ticketing system
• Feedback collection

VoxPopuli Features

• Create live polls
• Create quizzes
• Create word clouds
• Gather audience feedback
• Increase audience engagement

Pros & Cons Analysis

Get Satisfaction

Pros

• Improves customer engagement
• Provides insights into customer needs
• Integrates with popular platforms
• Mobile access
• Customizable interface

Cons

• Can be expensive for large companies
• Setup and customization requires time
• Limitations in free plan
• No native phone support

VoxPopuli

Pros

• Open-source
• Free to use
• Easy to set up
• Real-time results
• Customizable

Cons

• Limited features compared to paid options
• Requires some technical knowledge
• Less user-friendly than alternatives
• Lacks advanced analytics

Pricing Comparison

Get Satisfaction

• Freemium
• Subscription-Based

VoxPopuli

• Open Source