Get Satisfaction vs Zoho Discussions

Struggling to choose between Get Satisfaction and Zoho Discussions? Both products offer unique advantages, making it a tough decision.

Get Satisfaction is a Online Services solution with tags like customer-service, feedback, community.

It boasts features such as Knowledge base, Community forums, Analytics and reporting, Mobile app, Integration with social media, Ticketing system, Feedback collection and pros including Improves customer engagement, Provides insights into customer needs, Integrates with popular platforms, Mobile access, Customizable interface.

On the other hand, Zoho Discussions is a Online Services product tagged with forum, discussion-board, community, communication.

Its standout features include Forums, Blogs, Polls, Events, Ideas, Q&A, and it shines with pros like Easy to use interface, Integrates with other Zoho products, Mobile app available, Customizable design and layout, Granular permission settings.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Get Satisfaction

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies to manage customer questions, feedback, and discussions on their website, mobile app, or social media.

Categories:
customer-service feedback community

Get Satisfaction Features

  1. Knowledge base
  2. Community forums
  3. Analytics and reporting
  4. Mobile app
  5. Integration with social media
  6. Ticketing system
  7. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Provides insights into customer needs

Integrates with popular platforms

Mobile access

Customizable interface

Cons

Can be expensive for large companies

Setup and customization requires time

Limitations in free plan

No native phone support


Zoho Discussions

Zoho Discussions

Zoho Discussions is an online forum and discussion board software that allows organizations to create private online communities to facilitate communication. It offers features like forums, blogs, polls, events, ideas, Q&A, and more.

Categories:
forum discussion-board community communication

Zoho Discussions Features

  1. Forums
  2. Blogs
  3. Polls
  4. Events
  5. Ideas
  6. Q&A

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Integrates with other Zoho products

Mobile app available

Customizable design and layout

Granular permission settings

Cons

Limited custom CSS options

No native integration with popular SSO providers

Lacks advanced gamification features

Email notifications can be improved