Gostream.co vs Switchboard Live

Struggling to choose between Gostream.co and Switchboard Live? Both products offer unique advantages, making it a tough decision.

Gostream.co is a Video & Movies solution with tags like video, live-streaming, screen-sharing, broadcasting.

It boasts features such as Live video streaming, Screen sharing, Custom branding, Chat, Playlists, Analytics and pros including Easy to use, Good video quality, Customizable features, Can stream to multiple platforms, Free version available.

On the other hand, Switchboard Live is a Business & Commerce product tagged with call-routing, call-recording, ivr, analytics, crm-integration, automation.

Its standout features include Cloud-based call center software, Interactive voice response (IVR) system, Call routing and distribution, Real-time call monitoring, Call recording, Reporting and analytics, CRM integrations, Customizable agent desktop, Omnichannel support (voice, email, chat, SMS), and it shines with pros like Easy to set up and use, Scalable and flexible, Lower upfront costs compared to on-premise systems, Accessible from anywhere with internet connection, Regular feature updates, Strong call routing and IVR capabilities, Good value for money.

Feature	Gostream.co	Switchboard Live
Overall Score	N/A	N/A
Primary Category	Video & Movies	Business & Commerce

Product Overview

Gostream.co

Description: Gostream.co is a video streaming and screen sharing platform that allows users to broadcast live video streams and share their screens with others. It offers features like custom branding, chat, playlists, and analytics.

Switchboard Live

Description: Switchboard Live is a cloud-based call center software solution that provides features like IVR, call routing, call recording, analytics, and integrations with CRM platforms. It aims to improve call center operations through automation and easy access to data.

Key Features Comparison

Gostream.co Features

• Live video streaming
• Screen sharing
• Custom branding
• Chat
• Playlists
• Analytics

Switchboard Live Features

• Cloud-based call center software
• Interactive voice response (IVR) system
• Call routing and distribution
• Real-time call monitoring
• Call recording
• Reporting and analytics
• CRM integrations
• Customizable agent desktop
• Omnichannel support (voice, email, chat, SMS)

Pros & Cons Analysis

Gostream.co

Pros

• Easy to use
• Good video quality
• Customizable features
• Can stream to multiple platforms
• Free version available

Cons

• Limited features on free plan
• Can be laggy at times
• No native mobile apps
• Analytics could be more detailed

Switchboard Live

Pros

• Easy to set up and use
• Scalable and flexible
• Lower upfront costs compared to on-premise systems
• Accessible from anywhere with internet connection
• Regular feature updates
• Strong call routing and IVR capabilities
• Good value for money

Cons

• Can be expensive for large call centers
• Limited customization options
• Reliant on internet connectivity
• Not as advanced as some competitor products
• Lacks some features of on-premise systems

Pricing Comparison

Gostream.co

• Freemium
• Subscription-Based

Switchboard Live

• Subscription-Based