Gostream.co vs Switchboard Live
Struggling to choose between Gostream.co and Switchboard Live? Both products offer unique advantages, making it a tough decision.
Gostream.co is a Video & Movies solution with tags like video, live-streaming, screen-sharing, broadcasting.
It boasts features such as Live video streaming, Screen sharing, Custom branding, Chat, Playlists, Analytics and pros including Easy to use, Good video quality, Customizable features, Can stream to multiple platforms, Free version available.
On the other hand, Switchboard Live is a Business & Commerce product tagged with call-routing, call-recording, ivr, analytics, crm-integration, automation.
Its standout features include Cloud-based call center software, Interactive voice response (IVR) system, Call routing and distribution, Real-time call monitoring, Call recording, Reporting and analytics, CRM integrations, Customizable agent desktop, Omnichannel support (voice, email, chat, SMS), and it shines with pros like Easy to set up and use, Scalable and flexible, Lower upfront costs compared to on-premise systems, Accessible from anywhere with internet connection, Regular feature updates, Strong call routing and IVR capabilities, Good value for money.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Gostream.co
Gostream.co is a video streaming and screen sharing platform that allows users to broadcast live video streams and share their screens with others. It offers features like custom branding, chat, playlists, and analytics.
Categories:
Gostream.co Features
- Live video streaming
- Screen sharing
- Custom branding
- Chat
- Playlists
- Analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Switchboard Live
Switchboard Live is a cloud-based call center software solution that provides features like IVR, call routing, call recording, analytics, and integrations with CRM platforms. It aims to improve call center operations through automation and easy access to data.
Categories:
Switchboard Live Features
- Cloud-based call center software
- Interactive voice response (IVR) system
- Call routing and distribution
- Real-time call monitoring
- Call recording
- Reporting and analytics
- CRM integrations
- Customizable agent desktop
- Omnichannel support (voice, email, chat, SMS)
Pricing
- Subscription-Based