GoTo Resolve vs GoMeetNow

Struggling to choose between GoTo Resolve and GoMeetNow? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, GoMeetNow is a Remote Work & Education product tagged with video-conferencing, online-meetings, screen-sharing, recording, collaboration.

Its standout features include HD video meetings, Screen sharing, Meeting recording, Collaboration tools, Simple user interface, and it shines with pros like Easy to use for hosts and participants, Reliable video and audio quality, Robust set of collaboration features, Affordable pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration


GoMeetNow

GoMeetNow

GoMeetNow is a video conferencing and online meeting software. It allows users to host HD video meetings with screen sharing, recording, and other collaboration tools. Simple interface makes it easy for anyone to host or join meetings.

Categories:
video-conferencing online-meetings screen-sharing recording collaboration

GoMeetNow Features

  1. HD video meetings
  2. Screen sharing
  3. Meeting recording
  4. Collaboration tools
  5. Simple user interface

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use for hosts and participants

Reliable video and audio quality

Robust set of collaboration features

Affordable pricing options

Cons

Limited customization options

No breakout rooms or webinar capabilities

May lack advanced features found in enterprise-level tools