GoTo Resolve vs GoMeetNow

Struggling to choose between GoTo Resolve and GoMeetNow? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, GoMeetNow is a Remote Work & Education product tagged with video-conferencing, online-meetings, screen-sharing, recording, collaboration.

Its standout features include HD video meetings, Screen sharing, Meeting recording, Collaboration tools, Simple user interface, and it shines with pros like Easy to use for hosts and participants, Reliable video and audio quality, Robust set of collaboration features, Affordable pricing options.

Feature	GoTo Resolve	GoMeetNow
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Remote Work & Education

Product Overview

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

GoMeetNow

Description: GoMeetNow is a video conferencing and online meeting software. It allows users to host HD video meetings with screen sharing, recording, and other collaboration tools. Simple interface makes it easy for anyone to host or join meetings.

Key Features Comparison

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

GoMeetNow Features

• HD video meetings
• Screen sharing
• Meeting recording
• Collaboration tools
• Simple user interface

Pros & Cons Analysis

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

GoMeetNow

Pros

• Easy to use for hosts and participants
• Reliable video and audio quality
• Robust set of collaboration features
• Affordable pricing options

Cons

• Limited customization options
• No breakout rooms or webinar capabilities
• May lack advanced features found in enterprise-level tools

Pricing Comparison

GoTo Resolve

• Freemium
• Subscription-Based

GoMeetNow

• Freemium
• Subscription-Based