GoTo Resolve vs Mikogo
Struggling to choose between GoTo Resolve and Mikogo? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, Mikogo is a Remote Work & Education product tagged with screen-sharing, webinars, video-conferencing, online-meetings, remote-support.
Its standout features include Screen sharing, Remote desktop control, Video conferencing, Webinars, Online meetings, Remote support, Cross-platform support, Integrated chat, Audio conferencing, and it shines with pros like Easy to use interface, Affordable pricing, Good audio/video quality, Large number of participants supported, Robust feature set for collaboration.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Categories:
GoTo Resolve Features
- Ticket management
- SLA management
- Asset tracking
- Knowledge base
- Reporting and analytics
- Automation and workflows
- Self-service portal
- Integration with other tools
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Mikogo
Mikogo is a screen sharing and online meeting software that allows real-time collaboration. It enables users to share their desktop screens, host webinars, video conferences, online meetings, and remote support sessions. Key features include multi-user screen sharing, cross-platform support, integrated chat and audio conferencing.
Categories:
Mikogo Features
- Screen sharing
- Remote desktop control
- Video conferencing
- Webinars
- Online meetings
- Remote support
- Cross-platform support
- Integrated chat
- Audio conferencing
Pricing
- Freemium
- Subscription-Based