Struggling to choose between GoTo Resolve and Myrtille? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, Myrtille is a Remote Work & Education product tagged with remote-desktop, rdp, vnc, remote-access.
Its standout features include Supports RDP, VNC, SSH, Telnet, Rlogin, HTTP protocols, Tabbed interface for multiple connections, Smartcard redirection, Audio redirection, Clipboard sharing, Local file transfer, Fullscreen mode, Scaling options, and it shines with pros like Open source and free, Lightweight and fast, Supports many protocols, Active development and updates.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Myrtille is an open-source remote desktop client for Windows that allows you to connect to remote desktop services. It supports protocols like RDP, VNC, Hyper-V, and SSH terminal services.