GoTo Resolve vs Remobo

Struggling to choose between GoTo Resolve and Remobo? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, Remobo is a Remote Work & Education product tagged with remote-access, remote-control, remote-desktop, remote-working.

Its standout features include Remote desktop access, File transfer, Multi-monitor support, Recording sessions, Chat, VPN support, Mobile apps, and it shines with pros like Easy to use interface, Good performance, Supports multiple protocols, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration


Remobo

Remobo

Remobo is a remote desktop software that allows users to access and control computers remotely over the internet or a local network. It facilitates remote working, IT support, and administration.

Categories:
remote-access remote-control remote-desktop remote-working

Remobo Features

  1. Remote desktop access
  2. File transfer
  3. Multi-monitor support
  4. Recording sessions
  5. Chat
  6. VPN support
  7. Mobile apps

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Easy to use interface

Good performance

Supports multiple protocols

Affordable pricing

Cons

Limited customization options

No Linux client

Fewer features than some competitors