GoTo Resolve vs Remobo

Struggling to choose between GoTo Resolve and Remobo? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, Remobo is a Remote Work & Education product tagged with remote-access, remote-control, remote-desktop, remote-working.

Its standout features include Remote desktop access, File transfer, Multi-monitor support, Recording sessions, Chat, VPN support, Mobile apps, and it shines with pros like Easy to use interface, Good performance, Supports multiple protocols, Affordable pricing.

Feature	GoTo Resolve	Remobo
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Remote Work & Education

Product Overview

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Remobo

Description: Remobo is a remote desktop software that allows users to access and control computers remotely over the internet or a local network. It facilitates remote working, IT support, and administration.

Key Features Comparison

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Remobo Features

• Remote desktop access
• File transfer
• Multi-monitor support
• Recording sessions
• Chat
• VPN support
• Mobile apps

Pros & Cons Analysis

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Remobo

Pros

• Easy to use interface
• Good performance
• Supports multiple protocols
• Affordable pricing

Cons

• Limited customization options
• No Linux client
• Fewer features than some competitors

Pricing Comparison

GoTo Resolve

• Freemium
• Subscription-Based

Remobo

• Subscription-Based
• Custom Pricing