GoTo Resolve vs Supremo

Struggling to choose between GoTo Resolve and Supremo? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, Supremo is a Video & Movies product tagged with video-capture, screen-recording, webcam-recording, video-annotation, drawing-tools, device-capture, scheduled-recordings, youtube.

Its standout features include Screen recording, Webcam recording, Audio recording, Drawing tools, External device capture, Scheduling recordings, YouTube video sharing, and it shines with pros like Intuitive interface, Lots of customization options, Affordable pricing, No watermarks on exports.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration


Supremo

Supremo

Supremo is a Windows-based video capture and screen recording software. It allows users to record their screen, webcam, audio, and annotate videos. Key features include drawing tools, external device capture, scheduling recordings, and sharing videos to YouTube.

Categories:
video-capture screen-recording webcam-recording video-annotation drawing-tools device-capture scheduled-recordings youtube

Supremo Features

  1. Screen recording
  2. Webcam recording
  3. Audio recording
  4. Drawing tools
  5. External device capture
  6. Scheduling recordings
  7. YouTube video sharing

Pricing

  • One-time Purchase
  • Subscription-Based

Pros

Intuitive interface

Lots of customization options

Affordable pricing

No watermarks on exports

Cons

Windows only

Can be resource intensive

Limited editing capabilities