
Description: HelpCenter.io is a customer service software that allows companies to easily set up help desks, knowledge bases, and customer support ticketing systems. It includes features like canned responses, SLAs, automation workflows, and analytics.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: HelpDocs is a knowledge base and documentation software that allows teams to easily create, organize, and share information. It has an intuitive editor, powerful search, role-based permissions, and customization options.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API