HelpDocs

HelpDocs is a knowledge base and documentation software that allows teams to easily create, organize, and share information. It has an intuitive editor, powerful search, role-based permissions, and customization options.

HelpDocs alternatives ➤

What is HelpDocs?

HelpDocs is a feature-rich knowledge base and documentation software designed for teams to store, organize, search and access company information. With an easy-to-use WYSIWYG editor, it allows anyone to create and edit articles organized into nested categories.

Key features include:
- Intuitive editor for rich text formatting and inserting images, tables, code blocks etc.
- Powerful search with filters and predictive results to find answers fast
- Flexible permissions to control access for various user roles
- Customizable to match company branding with themes, logos etc.
- Mobile responsive for accessing documentation on-the-go
- SEO optimized with sitemaps, metadata etc. to improve content findability
- API support for integrating with other apps and tools
- Usage tracking to identify popular search queries and content
- Multilingual content support to serve global audience

With its clean and modern interface, robust features and active development, HelpDocs is a popular choice for small to large teams looking for an affordable knowledge management system.

Official Links

Official Website
www.helpdocs.io

The Best HelpDocs Alternatives

Top Apps like HelpDocs

Confluence, Zendesk, Kipwise, Notice, Engati, ProProfs Knowledge Base, Archbee, HelpDesk 3, Trengo, JitBit Helpdesk, HelpCenter.io, SlimFAQ are some alternatives to HelpDocs.

Sugggest an alternative ❐

Confluence

Confluence is a flexible and powerful wiki and collaboration software developed by Atlassian. It provides teams with a central place to create, organize, and discuss their work.Some key features of Confluence include:Wiki pages with rich text formatting, attachments, and commentsStructured spaces to organize content and control permissionsPowerful search...

Zendesk

Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve...

Kipwise

Kipwise is a powerful knowledge management and collaboration software designed to help teams organize information and make it easily discoverable. It goes beyond traditional wikis by allowing users to create richly formatted documents, flowcharts, diagrams, and spaces to capture tribal knowledge.Some key features of Kipwise include:User-friendly wiki for...

Notice

Notice is a team communication and collaboration platform designed to bring all team discussions, files, links, announcements, and projects together into one place. It has a simple, intuitive interface that aims to streamline communication for teams.Key features of Notice include:Threaded discussions - Have conversations, brainstorm ideas, provide updates...

Engati

Engati is a leading conversational AI platform used by businesses to automate customer interactions across various channels. It provides an easy-to-use drag-and-drop interface to build highly functional chatbots and virtual assistants without needing any coding knowledge.Key features of Engati include:Visual bot builder with pre-built templates and components to...

ProProfs Knowledge Base

ProProfs Knowledge Base is a cloud-based knowledge management software designed for businesses of all sizes. It enables companies to easily create, manage, and share information across teams in an organized and centralized manner.With ProProfs Knowledge Base, companies can build an extensive internal wiki or database of information. It allows...

Archbee

Archbee is an open-source knowledge management and documentation platform designed for teams to organize and improve the knowledge they rely on for their day-to-day work. It can serve as a centralized place for companies and teams to store information that is vital for business operations, product documentation, or any other...

HelpDesk 3

HelpDesk 3 is a comprehensive help desk and customer support platform aimed at small and medium-sized businesses. It provides a variety of features to help companies deliver excellent customer service across multiple channels.Key features of HelpDesk 3 include:Ticketing system to log, prioritize, and track customer support requestsEmail management tools to...

Trengo

Trengo is a cloud-based customer relationship management (CRM) platform aimed at small and medium-sized businesses. It provides a suite of tools to help manage key customer interactions including:Lead, contact, and account managementSales opportunity trackingCustomer communication features such as email and SMS marketingReporting and analytics on sales performanceIntegration with other...

JitBit Helpdesk

JitBit Helpdesk is a help desk and customer support ticketing system designed for small and medium-sized businesses. Its intuitive user interface and setup process makes it easy to quickly organize customer support without the need for extensive employee training.Key features of JitBit Helpdesk include:Ticket management - Automatically route...

HelpCenter.io

HelpCenter.io is a cloud-based customer service and help desk software designed for companies that want an intuitive way to manage customer support interactions. Key features of HelpCenter.io include:Help Desk - Customizable ticketing system to track, prioritize, and solve customer inquiriesKnowledge Base - Centralized repository of support articles...

SlimFAQ

SlimFAQ is an open-source knowledge base and FAQ software built using PHP and MySQL. Some key features include:Simple and intuitive interface for managing FAQ articles and categoriesPowerful full-text search to easily find answersVisitor-facing FAQ page with responsive layoutIntegration with SMTP for email notificationsMulti-language and multi-site supportImport/export capabilitiesCustom theming...