ProProfs Knowledge Base

ProProfs Knowledge Base is a software to create internal wikis and FAQ pages for companies. It allows users to easily create, organize, and share knowledge across teams with customizable features.

ProProfs Knowledge Base alternatives ➤

What is ProProfs Knowledge Base?

ProProfs Knowledge Base is a cloud-based knowledge management software designed for businesses of all sizes. It enables companies to easily create, manage, and share information across teams in an organized and centralized manner.

With ProProfs Knowledge Base, companies can build an extensive internal wiki or database of information. It allows different teams like HR, IT, Sales, Support etc. to create articles, how-to guides, FAQs, and documentation. These can be organized into categories and subcategories for easy discoverability.

Some key features include:

Intuitive editor to create and update articles with rich text, images, videos and more
Advanced search and filtering capabilities
Granular access permissions and roles
Custom branding and theming options
Usage analytics to track most popular content
Integrations with popular apps like G Suite, Office 365, Slack

Overall, ProProfs Knowledge Base makes it simple to ensure every employee has on-demand access to accurate and up-to-date information. It leads to less redundancy, quicker onboarding, better customer service, and higher productivity across teams.

Official Links

Official Website
www.proprofs.com/knowledgebase

The Best ProProfs Knowledge Base Alternatives

Top Apps like ProProfs Knowledge Base

Confluence, Zendesk, Freshdesk, Nuclino, MediaWiki, Knowlee AI, Obie, Kipwise, Help Scout, Track-It! Help Desk Software, XWiki, KnowledgeBase Builder, Document360, Helpjuice, Slite, HelpDocs, HelpSite.io, KnowledgeOwl, Haash, EasyDocs, Helpie Knowledge Base Wiki Plugin, Helpman, Guideblocks, Helprace, SlimFAQ, Acknow, KnoBis are some alternatives to ProProfs Knowledge Base.

Sugggest an alternative ❐

Confluence

Confluence is a flexible and powerful wiki and collaboration software developed by Atlassian. It provides teams with a central place to create, organize, and discuss their work.Some key features of Confluence include:Wiki pages with rich text formatting, attachments, and commentsStructured spaces to organize content and control permissionsPowerful search...

Zendesk

Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve...

Freshdesk

Freshdesk is a cloud-based customer support software designed to help businesses provide seamless, exceptional customer service across multiple channels. Here are some key features of Freshdesk:Ticketing System - Helps teams manage customer queries efficiently. Comes with advanced automation and routing capabilities.Knowledge Base - Allows you to create a...

Nuclino

Nuclino is an online collaborative platform for organizing team knowledge and information. It serves as a team wiki, project management software, knowledge base tool and documentation manager all in one.With Nuclino, teams can create interconnected pages, sections and workspaces to structure company data, document processes and procedures, share insights...

MediaWiki

MediaWiki is a free and open-source wiki software platform developed by the Wikimedia Foundation. It uses PHP to process and display data stored in a database, such as MySQL. MediaWiki is most notably used by Wikipedia and many other Wikimedia projects to power their wiki-based websites.As a wiki platform...

Knowlee AI

Knowlee AI is an artificial intelligence-powered virtual assistant designed to help users find information, answer questions, and get things done through natural conversational interactions. It utilizes the latest advancements in natural language processing, machine learning, and neural networks to understand natural language requests and provide intelligent and useful responses.Some...

Obie

Obie is an artificial intelligence-powered virtual assistant designed for business teams. It works across popular collaboration platforms like Slack and Microsoft Teams to help employees get more done.Some key features of Obie include:Automating repetitive administrative tasks like scheduling meetings, tracking work items, managing calendars, and processing expense reportsAnswering...

Kipwise

Kipwise is a powerful knowledge management and collaboration software designed to help teams organize information and make it easily discoverable. It goes beyond traditional wikis by allowing users to create richly formatted documents, flowcharts, diagrams, and spaces to capture tribal knowledge.Some key features of Kipwise include:User-friendly wiki for...

Help Scout

Help Scout is a popular customer service software designed for small and medium businesses. It provides a suite of features to help support teams manage customer conversations across multiple channels.Some key features of Help Scout include:Shared mailboxes - Agents can collaborate on a single, shared inboxTicketing system -...

Track-It! Help Desk Software

Track-It! Help Desk Software is an affordable, easy-to-use solution designed specifically for internal IT teams. It brings together help desk ticketing, asset management, change and release management, purchase order tracking, and reporting into a single intuitive platform.Key features of Track-It! include:Ticketing system to track, prioritize, and resolve end...

XWiki

XWiki is an open source wiki software platform written in Java. It was started in 2003 by Ludovic Dubost and has an active open source community contributing to its development.Some key features of XWiki include:Easy to use WYSIWYG wiki syntax for creating and editing pagesSupport for structuring content in...

KnowledgeBase Builder

KnowledgeBase Builder is a user-friendly knowledge management software that enables anyone to easily create, organize, and manage a fully searchable customer support knowledge base or internal documentation portal. It comes with an intuitive, WYSIWYG editor that allows subject matter experts and support agents to quickly author, edit, categorize, and publish...

Document360

Document360 is a cloud-based document management and workflow automation software designed to help teams collaborate on documents more efficiently. Here are some of the key features of Document360:Cloud storage with unlimited storage space to store all your business documents in a centralized and secure location.Version control and tracking...

Helpjuice

Helpjuice is a leading knowledge base and documentation software designed to help teams create, organize, and share knowledge across their organization. Some key features of Helpjuice include:User-friendly editor to easily create and format knowledge base articles, user manuals, FAQs, and morePowerful search so customers and employees can quickly find...

Slite

Slite is a cloud-based knowledge management and collaboration platform designed to help teams organize, discuss ideas, and make decisions. It includes features such as:Customizable workspaces to store documents, have conversations, and manage company knowledgeFlexible permissions to control access and editing abilitiesReal-time document editing for seamless collaborationPowerful search to instantly...

HelpDocs

HelpDocs is a feature-rich knowledge base and documentation software designed for teams to store, organize, search and access company information. With an easy-to-use WYSIWYG editor, it allows anyone to create and edit articles organized into nested categories.Key features include:- Intuitive editor for rich text formatting and inserting images...

HelpSite.io

HelpSite.io is a cloud-based knowledge base and documentation software designed to help companies easily create internal wikis, user manuals, FAQs, and other documentation. Some key features of HelpSite.io include:Intuitive editor for writing and formatting documentation articlesTools for organizing content into categories, sections, and spacesPowerful search functionality to...

KnowledgeOwl

KnowledgeOwl is a cloud-based knowledge management platform designed to help teams organize information and make it easily searchable. Its key features include:Centralized wikis for collaborative documentation creation.Q&A forums for crowdsourcing answers to common questions.Advanced search with filters to quickly find the right information.Document management with...

Haash

Haash is an open-source, cross-platform password manager and generator. It allows users to securely store passwords in an encrypted vault and generate strong, random passwords for new accounts.Some key features of Haash include:Intuitive and easy-to-use interfaceSecure AES-256 encryption to protect stored passwordsAbility to generate random, pronounceable passwordsCross-platform support...

EasyDocs

EasyDocs is a user-friendly document management solution designed to help businesses organize their files and make them easily searchable. Its key features include:Intuitive drag-and-drop interface for uploading and organizing documentsPowerful search allowing users to quickly find files by name, content, tags, metadata etc.Customizable access permissions to ensure confidential...

Helpie Knowledge Base Wiki Plugin

The Helpie Knowledge Base Wiki Plugin is a robust yet easy-to-use tool for creating and managing knowledge base content directly within a WordPress site. This plugin allows you to organize support articles, documentation, FAQs, and other reference information into a fully searchable wiki-style knowledge base.Key features include: Intuitive article...

Helpman

Helpman is a feature-rich documentation tool used by software teams, technical writers, and support professionals to create and maintain help systems and technical documentation more efficiently.With Helpman you can create context-sensitive online help, user manuals and guides, knowledge bases, and other documentation deliverables you need for your software applications...

Guideblocks

Guideblocks is a software used to create interactive guides, walkthroughs, and tutorials. It has an intuitive drag-and-drop interface that allows anyone to build flows to guide users along a desired path or process. Some key features of Guideblocks include:Flow Builder - Build guides by adding blocks that represent different...

Helprace

Helprace is a feature-rich customer service software designed to help companies deliver exceptional support experiences. Here are some key things to know about Helprace:- It provides a shared inbox for teams to manage customer tickets and requests in one place. Agents can collaborate on tickets through comments and assign...

SlimFAQ

SlimFAQ is an open-source knowledge base and FAQ software built using PHP and MySQL. Some key features include:Simple and intuitive interface for managing FAQ articles and categoriesPowerful full-text search to easily find answersVisitor-facing FAQ page with responsive layoutIntegration with SMTP for email notificationsMulti-language and multi-site supportImport/export capabilitiesCustom theming...

Acknow

Acknow is an email service and plugin that focuses on giving users more control and privacy around their email data. Some of the key features it offers include:Read receipts - Senders can request read receipts to see if and when an email was opened by the recipient.Expiring emails...

KnoBis

KnoBis is an open-source business intelligence and analytics software that allows organizations to create interactive reports, dashboards and visualizations to analyze data and gain meaningful business insights. Some key features and benefits of KnoBis include:Interactive reporting and dashboards - KnoBis provides an easy drag-and-drop interface to create reports and...