KnowledgeBase Builder

KnowledgeBase Builder is a software that allows you to easily create a searchable knowledge base or FAQ for your website, documentation portal, or intranet. It provides an intuitive editor to add, organize and update articles.

KnowledgeBase Builder alternatives ➤

What is KnowledgeBase Builder?

KnowledgeBase Builder is a user-friendly knowledge management software that enables anyone to easily create, organize, and manage a fully searchable customer support knowledge base or internal documentation portal. It comes with an intuitive, WYSIWYG editor that allows subject matter experts and support agents to quickly author, edit, categorize, and publish articles for self-service support or centralized information sharing.

Key features include:
- Clean, customizable interface to match your brand
- Collaborative authoring tools with version control
- Powerful search with synonyms, spell check, related queries
- Personalized search results based on customer attributes
- Multi-channel publishing to web, mobile, chatbots, and more
- SEO optimization for public-facing content
- Multi-lingual content supported
- Granular access permissions and audience targeting
- Reports and analytics to optimize content
- API integrations with ITSM tools like Zendesk, Freshdesk etc.

KnowledgeBase Builder helps businesses quickly build an intelligent, self-serve customer support portal to deflect tickets, enable customers to help themselves, and generally improve customer satisfaction. It also streamlines internal documentation and knowledge management for employees and training purposes.

Official Links

Official Website
www.buildyourmap.com

The Best KnowledgeBase Builder Alternatives

Top Apps like KnowledgeBase Builder

Inspiration, Helpjuice, ProProfs Knowledge Base, Axon Idea Processor, Superus, Balsa Knowledgebase are some alternatives to KnowledgeBase Builder.

Sugggest an alternative ❐

Inspiration

Inspiration is a software designed to aid in creative and critical thinking projects. It provides visual tools such as mind maps, concept maps, webs, idea sketches and outlines to facilitate brainstorming, organizing ideas, visual thinking, and presentations.Some key features of Inspiration include:Diagram view for creating mind maps, flow...

Helpjuice

Helpjuice is a leading knowledge base and documentation software designed to help teams create, organize, and share knowledge across their organization. Some key features of Helpjuice include:User-friendly editor to easily create and format knowledge base articles, user manuals, FAQs, and morePowerful search so customers and employees can quickly find...

ProProfs Knowledge Base

ProProfs Knowledge Base is a cloud-based knowledge management software designed for businesses of all sizes. It enables companies to easily create, manage, and share information across teams in an organized and centralized manner.With ProProfs Knowledge Base, companies can build an extensive internal wiki or database of information. It allows...

Axon Idea Processor

Axon Idea Processor is a mind mapping and brainstorming software used to visually organize ideas, projects, and information. The software provides an intuitive interface for users to create mind maps that structure thoughts and concepts into logical relationships.Key features of Axon Idea Processor include:Brainstorming tools like idea trees...

Superus

Superus is a leading project management and work collaboration tool trusted by over 100,000 teams worldwide. It provides powerful features to help plan, organize, track, and manage all types of projects and tasks.With Superus, teams can break down large projects into tasks and subtasks, schedule milestones and deadlines on a...

Balsa Knowledgebase

Balsa Knowledgebase is an open-source knowledge management and customer support software designed to help companies easily create centralized knowledge bases, community forums, and help desk platforms. It has features for document management, FAQs, community discussions, and ticketing to assist both customers and internal teams.Key features of Balsa Knowledgebase include...