HelpSite.io
HelpSite.io is a knowledge base and documentation software that allows you to easily create help centers, knowledge bases, user manuals, and documentation. It has features like document organization, search, multi-language support, custom branding, and more.
knowledge-base
user-manuals
documentation
help-center
multilingual
HelpSite.io: Knowledge Base and Documentation Software
HelpSite.io is a knowledge base and documentation software that allows you to easily create help centers, knowledge bases, user manuals, and documentation. It has features like document organization, search, multi-language support, custom branding, and more.
What is HelpSite.io?
HelpSite.io is a cloud-based knowledge base and documentation software designed to help companies easily create internal wikis, user manuals, FAQs, and other documentation. Some key features of HelpSite.io include:
- Intuitive editor for writing and formatting documentation articles
- Tools for organizing content into categories, sections, and spaces
- Powerful search functionality to help users find answers quickly
- Multi-language support for creating documentation in multiple languages
- Customizable branding, themes, and layouts
- Granular access permissions to manage docs for different teams/users
- Usage tracking to see doc search analytics and popular content
- Native mobile apps so users can access docs on-the-go
- API support for integrating knowledge base content across platforms
- Collaboration features like comments and user feedback
HelpSite.io aims to provide an easy-to-use and flexible knowledge base platform for companies to create internal wikis, user manuals, support documentation, and more. Its intuitive editor and organizational tools allow anyone to create and structure high-quality documentation that users can easily search and access.
HelpSite.io Features
Features
- Document organization
- Search
- Multi-language support
- Custom branding
- Collaboration tools
- Version control
- API access
- Mobile optimization
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use interface
Powerful customization options
Robust documentation tools
Integration with other apps
Great for creating knowledge bases
Cons
Can be pricey for large teams
Limited free plan
Steep learning curve initially
Official Links
The Best HelpSite.io Alternatives
Top Business & Commerce and Documentation and other similar apps like HelpSite.io
Here are some alternatives to HelpSite.io:
Suggest an alternative ❐
Zendesk
Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve customer...
Freshdesk
Freshdesk is a cloud-based customer support software designed to help businesses provide seamless, exceptional customer service across multiple channels. Here are some key features of Freshdesk:Ticketing System - Helps teams manage customer queries efficiently. Comes with advanced automation and routing capabilities.Knowledge Base - Allows you to create a self-serve knowledge...
Corteza Service Cloud
Corteza Service Cloud is an open-source low-code platform that enables rapid development of business applications for companies of all sizes. It provides a visual composer and automation tools to build full-featured solutions without the need for coding expertise.With Corteza, you can quickly build applications for managing data records, workflows and...
ProProfs Help Desk
ProProfs Help Desk is a robust yet affordable customer service software designed for small and large businesses alike. It allows companies to efficiently manage customer support tickets, self-service knowledge base, and customer satisfaction surveys all from one centralized platform.Key features of ProProfs Help Desk include:Intuitive multi-channel ticketing system to manage...
Help Scout
Help Scout is a popular customer service software designed for small and medium businesses. It provides a suite of features to help support teams manage customer conversations across multiple channels.Some key features of Help Scout include:Shared mailboxes - Agents can collaborate on a single, shared inboxTicketing system - Customers can...
Helpy.io
Helpy.io is a comprehensive customer service and help desk software solution designed to enhance customer experience and streamline support operations. Its key features include:- Ticketing system - Manage all customer inquiries and issues with a unified support ticket pipeline including assignment rules, SLA policies, and auto-escalation workflows.- Live chat -...
Engati
Engati is a leading conversational AI platform used by businesses to automate customer interactions across various channels. It provides an easy-to-use drag-and-drop interface to build highly functional chatbots and virtual assistants without needing any coding knowledge.Key features of Engati include:Visual bot builder with pre-built templates and components to build flows...
ProProfs Knowledge Base
ProProfs Knowledge Base is a cloud-based knowledge management software designed for businesses of all sizes. It enables companies to easily create, manage, and share information across teams in an organized and centralized manner.With ProProfs Knowledge Base, companies can build an extensive internal wiki or database of information. It allows different...
HelpDesk 3
HelpDesk 3 is a comprehensive help desk and customer support platform aimed at small and medium-sized businesses. It provides a variety of features to help companies deliver excellent customer service across multiple channels.Key features of HelpDesk 3 include:Ticketing system to log, prioritize, and track customer support requestsEmail management tools to...
JitBit Helpdesk
JitBit Helpdesk is a help desk and customer support ticketing system designed for small and medium-sized businesses. Its intuitive user interface and setup process makes it easy to quickly organize customer support without the need for extensive employee training.Key features of JitBit Helpdesk include:Ticket management - Automatically route, assign, track...
KnowledgeOwl
KnowledgeOwl is a cloud-based knowledge management platform designed to help teams organize information and make it easily searchable. Its key features include:Centralized wikis for collaborative documentation creation.Q&A; forums for crowdsourcing answers to common questions.Advanced search with filters to quickly find the right information.Document management with version control for managing files.Granular...
Haash
Haash is an open-source, cross-platform password manager and generator. It allows users to securely store passwords in an encrypted vault and generate strong, random passwords for new accounts.Some key features of Haash include:Intuitive and easy-to-use interfaceSecure AES-256 encryption to protect stored passwordsAbility to generate random, pronounceable passwordsCross-platform support for Windows,...
HelpCenter.io
HelpCenter.io is a cloud-based customer service and help desk software designed for companies that want an intuitive way to manage customer support interactions. Key features of HelpCenter.io include:Help Desk - Customizable ticketing system to track, prioritize, and solve customer inquiriesKnowledge Base - Centralized repository of support articles and documentation for...
SlimFAQ
SlimFAQ is an open-source knowledge base and FAQ software built using PHP and MySQL. Some key features include:Simple and intuitive interface for managing FAQ articles and categoriesPowerful full-text search to easily find answersVisitor-facing FAQ page with responsive layoutIntegration with SMTP for email notificationsMulti-language and multi-site supportImport/export capabilitiesCustom theming and white...
