SlimFAQ

SlimFAQ

SlimFAQ is an open-source knowledge base and FAQ software. It allows you to easily create and manage FAQs, articles and other content to share knowledge and provide customer support.
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knowledge-base faq customer-support

SlimFAQ: Open-Source Knowledge Base and FAQ Software

An open-source software for creating and managing FAQs, articles, and other content to share knowledge and provide customer support.

What is SlimFAQ?

SlimFAQ is an open-source knowledge base and FAQ software built using PHP and MySQL. Some key features include:

  • Simple and intuitive interface for managing FAQ articles and categories
  • Powerful full-text search to easily find answers
  • Visitor-facing FAQ page with responsive layout
  • Integration with SMTP for email notifications
  • Multi-language and multi-site support
  • Import/export capabilities
  • Custom theming and white label options
  • Lightweight codebase for good performance

SlimFAQ is a good option for small to medium-sized websites that need an easy way to create and share FAQs and help articles with customers and site visitors. The open-source codebase allows customizations as well. SlimFAQ offers reliable FAQ capabilities without unnecessary complexity.

SlimFAQ Features

Features

  1. Knowledge base
  2. FAQ system
  3. Full-text search
  4. Multi-language support
  5. User roles and permissions
  6. Article versioning
  7. SEO optimization
  8. API access
  9. Custom theming

Pricing

  • Open Source
  • Free

Pros

Open source and free

Easy to use and intuitive interface

Great for small businesses and teams

Good knowledge base and FAQ features

Active development and community support

Cons

Limited built-in integrations

Less features than some commercial options

Can be resource intensive for large databases

Lacks advanced personalization features


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