Confluence
Confluence is a popular wiki and collaboration software developed by Atlassian. It allows teams to efficiently collaborate on documents and projects in a central place.
Confluence — Team Wiki & Knowledge Base by Atlassian (2026 Review)
Confluence is Atlassian's team wiki and collaboration platform. Create, organize, and share documentation with real-time editing, Jira integration, and structured spaces. Free for up to 10 users.
What is Confluence?
What Is Confluence?
Confluence is Atlassian's team wiki and knowledge base platform, used by thousands of companies to create, organize, and share documentation. It serves as a central hub where teams can collaborate on everything from meeting notes and project plans to technical documentation and company policies.
Key Features
Confluence organizes content into spaces — dedicated areas for teams, projects, or topics. Within each space, you create pages that support rich text, images, tables, diagrams, and embedded media. The page tree structure creates a natural hierarchy that makes content easy to find.
Real-time collaboration lets multiple people edit the same page simultaneously, similar to Google Docs. Built-in templates for meeting notes, retrospectives, decision logs, and project plans save time on recurring documentation tasks.
The deep integration with Jira is one of Confluence's strongest selling points. You can embed Jira tickets directly in Confluence pages, create issues from documentation, and maintain bidirectional links between your project management and knowledge base.
Pricing
Confluence offers a free tier for up to 10 users with 2GB storage. The Standard plan costs approximately 6 dollars per user per month (billed annually), while Premium adds analytics, admin controls, and unlimited storage at around 11.55 per user per month. Enterprise pricing is custom.
Who Uses Confluence
Confluence is most popular with software development teams for technical docs and runbooks, product teams for PRDs and roadmaps, and HR departments for employee handbooks and onboarding materials. It is particularly common in organizations already using Jira, where the integration creates a seamless workflow between project management and documentation.
Limitations
Without active maintenance, Confluence spaces can become cluttered with outdated pages. The editor, while improved over the years, still has formatting quirks compared to newer tools like Notion. Large instances with thousands of pages may experience slower search and load times.
Confluence Features
Features
- Wiki pages for documentation
- Rich text editor for formatting content
- Permissions to restrict access
- Comments and mentions
- Attachments and file management
- Search and navigation
- Templates and blueprints
- Integrations with other tools
Pricing
- Freemium
- Subscription-Based
Pros
Intuitive and easy to use interface
Powerful content creation and formatting
Robust permissions and access controls
Seamless collaboration capabilities
Extensive customization options
Scales to large teams and enterprises
Great integration ecosystem
Cons
Can be expensive for larger teams
Steep learning curve for advanced features
Formatting options not as extensive as full word processor
Limited workflows and process automation
Mobile apps lack some functionality
Can be slow with very large wikis
Reviews & Ratings
Login to Review3.3
★
★
★
★
★
14 reviews
Rating Breakdown
Ease of Use
★
★
★
★
★
3.1
Features
★
★
★
★
★
4.1
Value for Money
★
★
★
★
★
2.9
Customer Support
★
★
★
★
★
2.8
Overall Experience
★
★
★
★
★
3.2
Recent Reviews
Michael White
May 29, 2026
★
★
★
★
★
Slow, clunky, and a constant struggle to use
Confluence is painfully slow and often freezes when trying to edit or open pages. The interface is cluttered and unintuitive, making simple formatting tasks a chore. For the price, it feels like we're paying for a legacy system that hasn't …
River Taylor
May 27, 2026
★
★
★
★
★
Powerful but Complex and Pricey
Confluence is undeniably a robust platform for centralizing team knowledge and documentation. However, the interface can feel clunky and the learning curve is steep for new users, especially when configuring complex spaces. While the core features are excellent, the per-user …
Riley Moore
May 26, 2026
★
★
★
★
★
Our team's central hub for all things documentation
Confluence has become the single source of truth for our team's documentation, from meeting notes to product requirements. The ability to link pages, embed Jira issues, and use collaborative editing has dramatically streamlined our workflows. While the sheer number of …
Phoenix Harris
May 22, 2026
★
★
★
★
★
Our Team's Central Brain - Seamless Collaboration Made Simple
We've been using Confluence for over a year now, and it's become the absolute hub for all our project documentation and team collaboration. The ability to create interconnected pages, share meeting notes, and maintain a living knowledge base has dramatically …
Morgan Thomas
May 18, 2026
★
★
★
★
★
A game-changer for our team's documentation and collaboration
Confluence has transformed how our team organizes and shares information. The ability to create structured wikis, meeting notes, and project documentation in one centralized space has eliminated countless email threads and scattered files. While the learning curve can be a …
Rating Distribution
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