Confluence
Confluence is a popular wiki and collaboration software developed by Atlassian. It allows teams to efficiently collaborate on documents and projects in a central place.
Confluence — Team Wiki & Knowledge Base by Atlassian (2026 Review)
Confluence is Atlassian's team wiki and collaboration platform. Create, organize, and share documentation with real-time editing, Jira integration, and structured spaces. Free for up to 10 users.
What is Confluence?
What Is Confluence?
Confluence is Atlassian's team wiki and knowledge base platform, used by thousands of companies to create, organize, and share documentation. It serves as a central hub where teams can collaborate on everything from meeting notes and project plans to technical documentation and company policies.
Key Features
Confluence organizes content into spaces — dedicated areas for teams, projects, or topics. Within each space, you create pages that support rich text, images, tables, diagrams, and embedded media. The page tree structure creates a natural hierarchy that makes content easy to find.
Real-time collaboration lets multiple people edit the same page simultaneously, similar to Google Docs. Built-in templates for meeting notes, retrospectives, decision logs, and project plans save time on recurring documentation tasks.
The deep integration with Jira is one of Confluence's strongest selling points. You can embed Jira tickets directly in Confluence pages, create issues from documentation, and maintain bidirectional links between your project management and knowledge base.
Pricing
Confluence offers a free tier for up to 10 users with 2GB storage. The Standard plan costs approximately 6 dollars per user per month (billed annually), while Premium adds analytics, admin controls, and unlimited storage at around 11.55 per user per month. Enterprise pricing is custom.
Who Uses Confluence
Confluence is most popular with software development teams for technical docs and runbooks, product teams for PRDs and roadmaps, and HR departments for employee handbooks and onboarding materials. It is particularly common in organizations already using Jira, where the integration creates a seamless workflow between project management and documentation.
Limitations
Without active maintenance, Confluence spaces can become cluttered with outdated pages. The editor, while improved over the years, still has formatting quirks compared to newer tools like Notion. Large instances with thousands of pages may experience slower search and load times.
Confluence Features
Features
- Wiki pages for documentation
- Rich text editor for formatting content
- Permissions to restrict access
- Comments and mentions
- Attachments and file management
- Search and navigation
- Templates and blueprints
- Integrations with other tools
Pricing
- Freemium
- Subscription-Based
Pros
Intuitive and easy to use interface
Powerful content creation and formatting
Robust permissions and access controls
Seamless collaboration capabilities
Extensive customization options
Scales to large teams and enterprises
Great integration ecosystem
Cons
Can be expensive for larger teams
Steep learning curve for advanced features
Formatting options not as extensive as full word processor
Limited workflows and process automation
Mobile apps lack some functionality
Can be slow with very large wikis
Reviews & Ratings
Login to Review3.0
★
★
★
★
★
9 reviews
Rating Breakdown
Ease of Use
★
★
★
★
★
2.9
Features
★
★
★
★
★
3.9
Value for Money
★
★
★
★
★
2.7
Customer Support
★
★
★
★
★
2.6
Overall Experience
★
★
★
★
★
2.9
Recent Reviews
S
Sage White
May 08, 2026
★
★
★
★
★
A Powerful Hub with Some Rough Edges
Confluence has been invaluable as our team's central knowledge base, making it easy to collaborate on documentation and keep everyone on the same page. However, the editor feels clunky compared to modern tools, and it can get painfully slow with …
Lisa Miller
May 08, 2026
★
★
★
★
★
Clunky and Overpriced Collaboration Tool
Confluence feels slow and bloated; even simple edits lag, which is frustrating during team meetings. The search function is notoriously bad, making it impossible to find documents you know exist, defeating the purpose of a central knowledge base. For the …
F
Finley Chen
May 06, 2026
★
★
★
★
★
The Central Hub Our Team Needed
Confluence has become the single source of truth for our engineering and product teams. It's fantastic for creating detailed project documentation, wikis, and meeting notes, and the ability to @mention colleagues and assign tasks directly within pages keeps everyone in …
Olivia Chen
May 06, 2026
★
★
★
★
★
Our team's central hub for all projects and documentation
Confluence has become the single source of truth for our team. We've moved from scattered Google Docs and email chains to structured pages, meeting notes, and project outlines all in one place. The ability to @mention colleagues, assign tasks directly, …
L
Lisa Smith
May 04, 2026
★
★
★
★
★
Powerful but often clunky collaboration hub
Confluence is a central repository for our team's documentation and has become essential for onboarding and project tracking. However, the editor can be slow and finicky compared to modern alternatives, and the sheer number of features makes it feel bloated …
Rating Distribution
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