Sticktail

Sticktail

Sticktail is a customer feedback and product analytics software that allows you to capture user feedback and analyze product usage. It integrates with popular platforms to collect feedback from sources like app reviews, chat conversations, tweets, and support tickets. The softwar
Business & Commerce Customer Feedback
Sticktail image
feedback analytics sentiment-analysis
Sticktail alternatives ➤

Sticktail: Customer Feedback & Product Analytics Software

Capture user feedback and analyze product usage with Sticktail's all-in-one customer feedback and product analytics software, integrating with popular platforms for seamless data collection and actionable insights.

What is Sticktail?

Sticktail is a customer feedback and product analytics platform designed to help companies capture and analyze qualitative user feedback data from various sources in order to understand customer sentiment, measure product quality, and identify feature requests. The software integrates with platforms like Zendesk, Intercom, Twitter, App Store, and Play Store to automatically import customer conversations.

Once the conversations are imported, Sticktail utilizes natural language processing and machine learning to analyze the unstructured text data. It can detect themes and topics, categorize feedback by feature or topic, identify pain points and bugs, measure sentiment over time, and surface insights and suggested actions.

Sticktail provides dashboards and visual analytics that summarize the key findings and allows you to slice and dice the data by factors like sentiment score, topic, time period, and more. You can tag and search conversations to find specific issues. It also has collaboration features to share insights and discuss feedback across teams.

Overall, Sticktail aims to save product and customer support teams time by automatically gathering qualitative user data from multiple sources and turning it into actionable insights for improving customer experience, increasing user engagement, and building better products.

Sticktail Features

Features

  1. In-app feedback collection
  2. Integrations with platforms like Intercom, Zendesk, App Store, Play Store
  3. Sentiment analysis and text analytics
  4. Usage analytics and event tracking
  5. Customizable feedback forms and surveys
  6. Dashboards and reports

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to implement and use

Good integrations with other platforms

Useful analytics and sentiment analysis

Helps understand customer needs and feedback

Affordable pricing

Cons

Limited customization options

Analytics could be more powerful

Integration setup can be tricky for non-technical users

Official Links

Official Website
https://sticktailapp.com/

The Best Sticktail Alternatives

Top Business & Commerce and Customer Feedback and other similar apps like Sticktail

Here are some alternatives to Sticktail:

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Confluence
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Doit.io
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Fibery
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Noteship
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