IT Glue
IT Glue is a documentation and IT asset management software designed for MSPs and internal IT teams. It allows users to document networks, systems, software, passwords, procedures, and more in a centralized, secure, and organized platform.
documentation
asset-management
passwords
procedures
IT Glue: Documentation and Asset Management for MSPs
IT Glue is a documentation and IT asset management software designed for MSPs and internal IT teams. It allows users to document networks, systems, software, passwords, procedures, and more in a centralized, secure, and organized platform.
What is IT Glue?
IT Glue is a software platform designed to help managed service providers (MSPs), internal IT departments, and technology companies document critical information about their IT environments and assets. It serves as a centralized repository to store passwords, network diagrams, standard operating procedures, software licenses, hardware inventory, and other documentation.
Key features of IT Glue include:
- Flexible documentation for networks, systems, software, hardware, credentials, processes, etc.
- Visual documentation through diagrams and floor maps
- Password and sensitive data encryption and role-based access control
- Audit trails to track all activity within the platform
- Integrations with PSA, RMM, and other systems used by MSPs
- Mobile apps allow access from anywhere
- Automated network discovery and scanning options
- Templates and structured data fields to standardize documentation
By centralizing critical IT documentation and data, IT Glue aims to help MSPs and IT teams work more efficiently, easily onboard new employees, recover from security incidents or disasters faster, demonstrate compliance, and deliver better managed services to their clients and organizations.
IT Glue Features
Features
- Centralized documentation storage
- Visual network mapping
- Password and credential management
- Client onboarding workflows
- Integrations with PSA/RMM tools
- Mobile apps
Pricing
- Subscription-Based
Pros
Well designed UI
Robust feature set
Integration ecosystem
Flexible permissions
Scales well for MSPs
Cons
Can be pricey for smaller teams
Steep learning curve
Limited custom reporting
No offline access
Official Links
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