IT Glue vs Confluence

Struggling to choose between IT Glue and Confluence? Both products offer unique advantages, making it a tough decision.

IT Glue is a Business & Commerce solution with tags like documentation, asset-management, passwords, procedures.

It boasts features such as Centralized documentation storage, Visual network mapping, Password and credential management, Client onboarding workflows, Integrations with PSA/RMM tools, Mobile apps and pros including Well designed UI, Robust feature set, Integration ecosystem, Flexible permissions, Scales well for MSPs.

On the other hand, Confluence is a Office & Productivity product tagged with wiki, collaboration, project-management.

Its standout features include Wiki pages for documentation, Rich text editor for formatting content, Permissions to restrict access, Comments and mentions, Attachments and file management, Search and navigation, Templates and blueprints, Integrations with other tools, and it shines with pros like Intuitive and easy to use interface, Powerful content creation and formatting, Robust permissions and access controls, Seamless collaboration capabilities, Extensive customization options, Scales to large teams and enterprises, Great integration ecosystem.

Feature	IT Glue	Confluence
Overall Score	N/A	1
Primary Category	Business & Commerce	Office & Productivity

Product Overview

IT Glue

Description: IT Glue is a documentation and IT asset management software designed for MSPs and internal IT teams. It allows users to document networks, systems, software, passwords, procedures, and more in a centralized, secure, and organized platform.

Confluence

Description: Confluence is a popular wiki and collaboration software developed by Atlassian. It allows teams to efficiently collaborate on documents and projects in a central place.

Key Features Comparison

IT Glue Features

• Centralized documentation storage
• Visual network mapping
• Password and credential management
• Client onboarding workflows
• Integrations with PSA/RMM tools
• Mobile apps

Confluence Features

• Wiki pages for documentation
• Rich text editor for formatting content
• Permissions to restrict access
• Comments and mentions
• Attachments and file management
• Search and navigation
• Templates and blueprints
• Integrations with other tools

Pros & Cons Analysis

IT Glue

Pros

• Well designed UI
• Robust feature set
• Integration ecosystem
• Flexible permissions
• Scales well for MSPs

Cons

• Can be pricey for smaller teams
• Steep learning curve
• Limited custom reporting
• No offline access

Confluence

Pros

• Intuitive and easy to use interface
• Powerful content creation and formatting
• Robust permissions and access controls
• Seamless collaboration capabilities
• Extensive customization options
• Scales to large teams and enterprises
• Great integration ecosystem

Cons

• Can be expensive for larger teams
• Steep learning curve for advanced features
• Formatting options not as extensive as full word processor
• Limited workflows and process automation
• Mobile apps lack some functionality
• Can be slow with very large wikis

Pricing Comparison

IT Glue

• Subscription-Based

Confluence

• Freemium
• Subscription-Based