
Description: Helpcube is a customer service software that allows companies to easily manage customer support across multiple channels like email, live chat, social media, and more. It features ticketing, knowledge base, automation workflows, and analytics.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API