Helpcube

Helpcube is a customer service software that allows companies to easily manage customer support across multiple channels like email, live chat, social media, and more. It features ticketing, knowledge base, automation workflows, and analytics.

Helpcube alternatives ➤

What is Helpcube?

Helpcube is a cloud-based customer service and help desk software designed for small and medium businesses. It provides an omnichannel customer support solution that lets companies support customers across multiple channels including email, live chat, social media, self-service knowledge base, call center software integration, and more from one unified workspace.

Key features of Helpcube include:

Multi-channel ticketing system to manage customer queries from email, web forms, social media, chat, calls etc.
Automation workflows like ticket assignment rules, tag-based routing, canned responses etc. to streamline operations.
Self-service customer portal and knowledge base to reduce repetitive queries.
SLA enforcement and advanced analytics for performance tracking.
Mobile apps for agents to support customers on-the-go.
150+ Integrations with popular business apps.
Multi-brand and multi-lingual support.

Helpcube provides reliable and affordable customer service software tailored for startups, SMBs, and enterprises looking to deliver personalized as well as scalable customer experiences. Its easy to use yet customizable platform ensures high agent productivity and enhanced customer satisfaction.

Official Links

Official Website
www.helpcube.net

The Best Helpcube Alternatives

Top Apps like Helpcube

Chatwoot, tawk.to, Intercom, Converse.JS, Zendesk Chat, LiveAgent, JivoChat, Freshchat, ProProfs Chat, Tidio , HelpDesk 3, Smartsupp, chatstack, Peek in, iShoutbox are some alternatives to Helpcube.

Sugggest an alternative ❐

Chatwoot

Chatwoot is an open-source customer engagement platform and live chat application for sales and support teams. It provides businesses with the ability to connect with visitors and customers in real-time through their website, mobile app, or messaging platform.Some of the key features Chatwoot offers include:Unlimited agents - Allow...

Tawk.to

tawk.to is a popular free live chat software designed for websites to communicate with visitors in real-time. Some key features of tawk.to include:Easy setup without needing to download any software - it can be embedded right into a websiteCustomizable chat widgets to match a website's brandingVisitor analytics...

Intercom

Intercom is a popular customer messaging and engagement platform used by over 25,000 businesses worldwide. It allows companies to communicate with customers directly within their own apps and websites via messaging channels like chat, email, and conversational bots.Key features of Intercom include:Messenger and in-app chat - Talk to customers...

Converse.JS

Converse.js is an open-source JavaScript XMPP/Jabber chat client that runs in your browser. It enables users to chat with others across various chat platforms and supports common features such as group chats, file transfers, offline messaging and more.Some key features of Converse.js include:Open-source under the...

Zendesk Chat

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.Key features of Zendesk Chat include:Live chat widget for websites and...

LiveAgent

LiveAgent is a feature-rich cloud-based customer service software designed to help businesses deliver exceptional omni-channel customer support. It allows companies to interact with customers seamlessly across multiple communication channels including live chat, email, social media, SMS messaging, call center support, helpdesk ticketing system, and more from a unified agent desktop...

JivoChat

JivoChat is a feature-rich live chat software designed for websites of all sizes. It allows website owners to interact with visitors in real-time through chat windows to provide support, answers, and guidance.Key features of JivoChat include:Real-time visitor monitoring to see who is on your websiteChatbots to automate conversations...

Freshchat

Freshchat is a customer engagement and support platform designed to help companies have more meaningful and productive conversations with their customers. It brings together key capabilities like live chat, bots, shared team inboxes, and automation workflows into one integrated solution.With Freshchat, support and sales teams can manage all their...

ProProfs Chat

ProProfs Chat is a feature-rich live chat software designed for businesses of all sizes. It allows companies to instantly communicate with visitors on their website via chat in order to provide support, qualify leads, and boost sales.Key features of ProProfs Chat include:Unlimited agents - Allow an unlimited number...

Tidio

Tidio is a customizable live chat and messaging software designed for websites of all sizes. It enables real-time communication between website visitors and owners through features like live chat, chatbots, email messaging, and more.Key features of Tidio include:Live chat - Chat with visitors in real-time via fully customizable...

HelpDesk 3

HelpDesk 3 is a comprehensive help desk and customer support platform aimed at small and medium-sized businesses. It provides a variety of features to help companies deliver excellent customer service across multiple channels.Key features of HelpDesk 3 include:Ticketing system to log, prioritize, and track customer support requestsEmail management tools to...

Smartsupp

Smartsupp is a feature-rich live chat and customer support software designed for businesses of all sizes. It enables companies to engage with website visitors in real-time through chat conversations, audio/video calls, and co-browsing sessions.Key features of Smartsupp include:Real-time visitor monitoring - Track visitors on your website and...

Chatstack

Chatstack is an AI-powered chatbot platform designed to help businesses and developers quickly build and deploy intelligent chatbots. It provides a user-friendly graphical interface along with powerful natural language processing (NLP) and machine learning capabilities to create engaging and helpful conversational experiences.Some key features of Chatstack include:Drag-and-drop bot...

Peek in

Peek in is a lightweight, easy-to-use screen recorder and annotation tool for Windows. It allows users to record their screen, webcam, add text annotations, mouse cursors, and more with just a few clicks.Some of the key features of Peek in include:Intuitive and simple user interface - Easy to...

IShoutbox

iShoutbox is a free, open-source shoutbox software that allows website owners to easily add a real-time shoutbox or guestbook to their site. It is a lightweight PHP/JavaScript application that enables visitors to leave short messages which are then displayed in real-time on the website.Some key features of iShoutbox...