
Description: Hotjar is a user experience analytics and feedback software that helps website owners understand how visitors are using their site. It offers features like heatmaps, recordings, funnels, surveys, and feedback polls.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Userships is a customer feedback and user research platform that helps product teams collect qualitative insights from real users. It allows you to recruit participants, conduct interviews and usability tests, analyze feedback, and uncover insights to drive product decisions.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API