Impact CRM vs Zoho CRM

Struggling to choose between Impact CRM and Zoho CRM? Both products offer unique advantages, making it a tough decision.

Impact CRM is a Business & Commerce solution with tags like contact-management, pipeline-tracking, task-automation, reporting, small-business.

It boasts features such as Contact management, Pipeline tracking, Task automation, Reporting, Email integration, Calendar integration, Mobile app and pros including Easy to use, Affordable pricing, Customizable features, Good customer support.

On the other hand, Zoho CRM is a Business & Commerce product tagged with crm, sales, marketing, support.

Its standout features include Contact management, Pipeline tracking, Lead scoring, Reporting, Marketing automation, Sales forecasting, Customer support, Mobile app, Customizable dashboards, Workflow automation, and it shines with pros like Comprehensive CRM features, Affordable pricing, Intuitive user interface, Integrates with other Zoho apps, Strong customer support, Scalable for businesses of all sizes.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Impact CRM

Impact CRM

Impact CRM is an easy-to-use customer relationship management platform designed for small businesses. It includes features like contact management, pipeline tracking, task automation, and reporting.

Categories:
Business & Commerce Crm
contact-management pipeline-tracking task-automation reporting small-business

Impact CRM Features

  1. Contact management
  2. Pipeline tracking
  3. Task automation
  4. Reporting
  5. Email integration
  6. Calendar integration
  7. Mobile app

Pricing

  • Subscription-Based

Pros

Easy to use

Affordable pricing

Customizable features

Good customer support

Cons

Limited integrations with other software

May lack advanced features for larger businesses

Some users reported performance issues

Zoho CRM

Zoho CRM

Zoho CRM is a customer relationship management platform that helps businesses manage sales, marketing, customer support, and overall customer engagement. It includes features like contact management, pipeline tracking, lead scoring, and reporting.

Categories:
Business & Commerce Customer Relationship Management
crm sales marketing support

Zoho CRM Features

  1. Contact management
  2. Pipeline tracking
  3. Lead scoring
  4. Reporting
  5. Marketing automation
  6. Sales forecasting
  7. Customer support
  8. Mobile app
  9. Customizable dashboards
  10. Workflow automation

Pricing

  • Freemium
  • Subscription-Based

Pros

Comprehensive CRM features

Affordable pricing

Intuitive user interface

Integrates with other Zoho apps

Strong customer support

Scalable for businesses of all sizes

Cons

Limited customization options

Steep learning curve for complex features

Limited third-party integrations compared to some competitors

Mobile app has limited functionality compared to desktop version