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IMsupporting vs Kayako

A side-by-side look at IMsupporting and Kayako. For an in-depth review of either product, follow the links below.

IMsupporting

IMsupporting

Business & Commerce

IMsupporting is a customer service software that provides omni-channel support over email, live chat, social media, and more. It helps manage customer queries and conversations from a unified inbox.

customer-servicelive-chatomnichannelsocial-mediaunified-inbox
Kayako

Kayako

Business & Commerce

Kayako is a help desk and customer service software that allows businesses to manage customer support interactions across multiple channels like email, live chat, calls, and self-service. It provides features like ticketing, knowledge base, community forums, and more.

help-deskcustomer-supportticketingknowledge-basecommunity-forums